Customer service representative in a Top Bpo. Salary upto 25K-40K
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Description
- Assist customers with inquiries via phone, email, or chat.
- Resolve customer complaints and provide solutions in a timely manner.
- Maintain accurate records of customer interactions and transactions.
- Provide product and service information to customers.
- Collaborate with team members to enhance customer satisfaction.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 5–8 years of relevant experience.
- Skills and Competencies: Strong communication and interpersonal skills.
- Skills and Competencies: Ability to handle difficult situations with professionalism.
- Qualities and Traits: Empathetic and customer-oriented mindset.
- Responsibilities and Duties: Ability to work in a fast-paced environment.
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