Logistics/Transport Coordinator
3 weeks ago
Join Our Customer Excellence Team – Logistics Coordinator Role Now Open
Are you a highly motivated logistics professional with a passion for customer service and operational excellence? Our client is expanding its Customer Excellence Team (CET) and we're looking for a Logistics Coordinator who can help us deliver world-class logistics support
About the Role:
As a Logistics Coordinator, you will be an essential part of our operations, ensuring seamless order management, compliance, and customer service. You will act as the frontline liaison between the company and key stakeholders, ensuring smooth logistics coordination while maintaining high standards of safety, efficiency, and client satisfaction.
Key Responsibilities:
- Order Management & Scheduling – Coordinate pickup and delivery services using logistics software/system.
- Customer Service & Relationship Management – Handle client inquiries, maintain proactive communication via a dedicated email and phone line.
- Compliance & Safety Oversight – Ensure all logistics processes meet the company's safety and compliance standards.
- Data & Performance Reporting – Monitor DIFOT (Delivery in Full, On Time), service-level agreements, and incident reports.
- Problem-Solving & Process Optimization – Identify inefficiencies and address them before they escalate.
- Administrative Support – Assist in invoicing, record-keeping, and logistics documentation.
Qualifications:
We value grit, resilience, and a commitment to excellence. To succeed in this role, you must have:
- Experience in Logistics, Transport, or Supply Chain – At least 2 years of experience preferred.
- Strong Customer Service & English Communication Skills – Ability to maintain professional, proactive interactions with clients and team members.
- Attention to Detail – Accuracy in scheduling, order processing, and reporting.
- Tech-Savvy & Process-Oriented – Familiarity with logistics platforms, data tracking, and reporting tools is a plus.
- Values Alignment – We prioritize Safety, Loyalty, Integrity, Commitment, and Teamwork.
Must be willing to work full-time in the office located at Arcovia City, Brgy. Ugong, Pasig City (Mon-Fri, dayshift)
Why Join Us?
- Global Exposure – Work with an elite logistics team supporting a major national contract.
- Career Growth – Be part of a company focused on continuous improvement and innovation.
- Elite Team Mentality – We don't just "fill a role"—we build a high-performing team that drives results.
- A Culture of Excellence – Work in an environment that prioritizes safety, performance, and customer satisfaction.
Benefits:
- Comprehensive HMO Coverage: Your health is our priority plus one dependent.
- Generous Meal Allowance: Fueling your workday.
- Annual Bonuses: Rewarding your hard work.
- Employee Engagement Programs: Enjoy quarterly training for professional development, monthly games with exciting prizes, and more.
- 30 Days of Leave: Including wellness, vacation, and sick leave, plus leave conversion options.
- Engaging Workplace Culture: Dive into our monthly games with prizes and experience a fun, engaging workplace that values your contribution and well-being.
What We Offer:
- Competitive salary and benefits package.
- A collaborative and innovative work environment.
- Ongoing professional development opportunities.
We are looking to hire key members to be onboarded and trained by early April 2025.
If you thrive in a fast-paced, solutions-driven environment and want to be part of a growing team that values commitment and innovation, we'd love to hear from you
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