Native & Non Native Japanese - B2B Customer Success Manager

5 days ago

Taguig, Metro Manila, Philippines Gratitude Philippines Full-time ₱420,000 - ₱660,000 Contract

Overview

Native & Non Native Japanese - B2B Customer Success Manager

Eligibility

For Non Native Japanese Speaker JLPT N1 Filipino candidates preferred. Can be in any countries as long they are willing to relocate back to Philippines.

Location & Employment Details

Location: Bonifacio Global City (BGC), Taguig City, Philippines.

Work Setup: Hybrid

Permanent Job

Start Date: 30th June 2025

Language: Japanese + English

Responsibilities

  • Able to manage own accounts through video conferencing and emails etc
  • Knowledgeable in CRM tools (preferred)
  • Experience providing multi-channel support preferred (phone, chat, email, web etc.)
  • Experience in renewals/retention program (preferred)
  • At least 1-2 years B2B/Account Management experienced