Café Outlet Supervisor

3 days ago

Pasig, Metro Manila, Philippines Jollibee Group Full-time ₱268,000 - ₱469,000 Contract

Compose Coffee is a global specialty coffee brand known for high-quality beverages crafted through precision, innovation, and consistency. With over 3,000 stores worldwide, Compose Coffee has built a reputation for delivering consistent, great-tasting coffee at accessible price points, making quality coffee part of everyday life.

As we launch Compose Coffee in the Philippines, we bring with us our commitment to:

  • Premium quality grounded in rigorous standards
  • Operational excellence refined through global best practices
  • A customer‑first experience designed for comfort, approachability, and delight

Join us and be part of a brand that is reshaping the way people experience coffee.

What you'll do

As the Outlet Cluster Supervisor, you oversee full operations from sales performance and inventory control to team management and customer satisfaction. You drive profitability, ensure strict adherence to quality and safety standards, lead the team, and handle escalations. You will manage more than one outlet, adapting to operational needs.

Impact on the Business

  • Drives sales, profitability, and KPI achievement
  • Ensures operational excellence and food safety compliance
  • Manages inventory, waste control, and execution of marketing initiatives
  • Oversees customer satisfaction, resolves concerns, and elevates brand experience
  • Drives team engagement and culture
  • Leads and develops crew teams, building a strong operational workforce

What you'll need

  • Bachelor’s Degree holder
  • At least 2 years of F&B supervisory experience, preferably in café operations
  • Proficient in inventory management, cash handling, and operations
  • Strong leadership, coaching, and team-management skills
  • Strong problem-solving and decision-making skills
  • Knowledge of health, safety, and quality compliance standards