Customer Care Pro For Publishing And EdTech LMS Bonuses
4 days ago
Cebu City, Central Visayas, Philippines
TORCH Solutions
Full-time
₱201,000 - ₱335,000/year
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Job Description
TORCH Solutions in Cebu City is seeking a capable customer service professional to resolve technical and billing issues related to digital textbooks, LMS access, and content delivery. You will document customer interactions in CRM with accuracy for QA and reporting, and participate in daily huddles and weekly training to stay current on product updates, policy changes, and compliance standards, with opportunities to grow into team lead or QA roles.