Remote Night-Shift Service Desk Agent – IT Support

Emapta Philippines is seeking a Service Desk Technician 1 to support US-based clients from a permanent work-from-home setup. You will resolve incidents, troubleshoot Microsoft 365, and provide first-line IT support across time zones as part of a global team.The role requires 1–3 years in IT support, ITIL familiarity is a plus, and certifications like A+ or...

MicroSourcing International is seeking a Spanish bilingual agent to support customers in Spanish and English. This work-from-home role operates on night shift, focusing on account registration, order processing, and product advice. You will help customers with order tracking, issue resolution, and helpful product guidance, while collaborating with the...

Staff Virtual is seeking a Service Desk Specialist to be the first point of contact for product-related questions and support requests. This remote role serves a US-based organization in the agricultural tech space, handling intake through resolution with cross-functional teammates.You will use Jira Service Desk, Zoom, email, and other channels to gather...

ScalableOS seeks an Enterprise Service Desk Support Specialist to provide first-line IT support for client end-users. You will handle hardware/software issues, password resets, and account management, delivering prompt service via phone, email, and chat. You will use ServiceNow, contribute to knowledge bases, and participate in training to enhance...

SUMMARY As a Service Desk Support, you will play a critical role in providing first-line technical support to our client end-users. This includes resolving a wide range of IT issues, such as hardware and software troubleshooting, account management, and password resets, while providing prompt and courteous assistance via phone, email, and chat. You will...

ScalableOS is seeking a Service Desk Coordinator to manage ticket flow, scheduling, and client communications from a remote, night-shift role in the Philippines. You will ensure clean tickets, healthy boards, and optimal engineer utilization while maintaining SLA commitments.The ideal candidate has 3+ years in IT service delivery, MSP experience considered a...

A technology support firm is seeking a Service Desk Agent - Level 1 to provide remote IT support. Responsibilities include processing incidents through calls and emails, troubleshooting Windows 10 and macOS issues, and managing ticket queues. Candidates must have strong customer service skills and at least one year of help desk experience. This position...

OverviewBIlingual Service Desk Agents - up to 70k - Onsite in Cebu - ShiftingWe are looking for (2)BIlingual Service Desk Agents for our client in CebuResponsibilitiesProvide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line support for incidents.Technical...

Job Title: Multilingual Service Desk Agent (Polish) Category: Service Desk / End User Services Work set up: On-site in Taguig Work schedule: Shifting Salary: PHP 80,000 - 85,000 (Offers relocation package for those outside PH) Employment Type: Full Time Qualifications With or Without Service Desk Experience. At least 2 years of experience in Technical...