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Business Applications Analyst

1 month ago


Manila, National Capital Region, Philippines Emapta Full time

Engineering Efficiency and Innovation in Industrial Solutions

Work with a global powerhouse in construction and manufacturing, ensuring business systems operate at their best. With advanced technology, global collaboration, and high-impact problem-solving, this is your chance to shape how industries function—without borders holding you back.

Job Description

As a Business Applications Analyst, you will support business teams in effectively utilizing systems based on defined processes. Acting as the primary contact for stakeholders, you will address technical and business-related inquiries, optimize workflows, and drive both tactical and long-term improvements in process efficiency and application utilization across global operations.

Job Overview:

Employment type: Full-time

Shift: Night Shift (Mon - Fri, 11:00 PM to 08:00 AM, Weekends Off)

Work setup: Permanent Work From Home

Exciting Perks Await

  • Day 1 HMO coverage with free dependent
  • Competitive Salary Package
  • Permanent WFH arrangement
  • Fixed weekends off
  • Unlimited upskilling through Emapta Academy courses
  • Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
  • Unlimited opportunities for employee referral incentives across the organization
  • Standard government and Emapta benefits
  • Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
  • Fun engagement activities for employees
  • Mentorship and exposure to global leaders and teams
  • Career growth opportunities
  • Diverse and supportive work environment

The Qualifications We Seek:

  • 3-5 years of experience in application support within a corporate services environment with multiple system integrations.
  • Strong understanding and experience with Construction, Manufacturing, Service, Finance, and Sales in supporting ERP, CMS, and CRM business processes and systems.
  • Strong analytical skills to evaluate information from multiple sources, reconcile conflicting data, break down complex details, and distinguish user requests from actual business needs.
  • Experience with the following applications is preferred but not required:
    • IFS
    • Great Plains
    • SQL, SSRS, and Crystal Reports
    • Articulate
    • Rise
    • ClickLearn
    • Modern Data Platform
  • Vendor management experience in coordinating incident resolutions, upgrades, customizations, and training.

Key Skills & Competencies

  • Strong verbal, written, and presentation skills.
  • Ability to solve complex business problems effectively.
  • Bachelor's degree or equivalent experience.
  • Flexibility to adjust work hours when required to meet corporate demands.
  • Proven ability to collaborate, drive results, and work efficiently in a team environment.
  • Preferred experience with Viewpoint Vista.

Your Daily Tasks:

  • Provide technical support and training for corporate application systems (Viewpoint Vista, IFS, Great Plains, Global Shop, etc.).
  • Implement and enhance business processes and optimize application utilization.
  • Evaluate new updates, modules, and system changes to align with business needs.
  • Develop and maintain detailed process maps for process and data-flow mapping.
  • Prioritize requirements and mediate differences between stakeholders and IT to establish reliable schedules and processes.
  • Manage baseline requirement changes using effective change control processes and tools.
  • Collaborate with internal IT support and external vendors to maintain system functionality.
  • Validate technology solutions through test planning, script documentation, and execution of unit, system, and integration testing.
  • Train users on systems, develop and implement training plans, and update documentation.
  • Perform other duties as assigned.

About the Client: Innovating Industries, Creating Solutions

RK Industries isn't just building structures—it's building the future of construction, manufacturing, and fabrication. With a sharp focus on innovation and efficiency, RK delivers cutting-edge solutions that keep industries moving. From precision engineering to seamless project execution, their expertise powers smarter, stronger, and more sustainable developments.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra

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