CUSTOMER SERVICE STAFF

3 days ago

Taguig, Metro Manila, Philippines Staff Alliance Inc. Full-time ₱240,000 - ₱300,000 Contract

CUSTOMER SERVICE STAFF (ENTRY LEVEL)

QUALIFICATIONS

  • Must have a Bachelor's degree in any field
  • Excellent verbal and written communication skills with the ability to respond clearly and professionally.
  • Ability to handle complaints and resolve issues efficiently while maintaining professionalism.
  • Amenable to work in BGC, Taguig.
  • Willing to work on a shifting or night shift schedule.

JOB RESPONSIBILITIES

  • Assist customers with their concerns via phone and email in a timely and professional manner.
  • Provide accurate and up-to-date information about products, services, guidelines, and policies.
  • Resolve customer complaints efficiently while maintaining a positive and empathetic approach.
  • Document customer interactions, issues, and resolutions accurately in the system.
  • Escalate complex concerns to the appropriate department when necessary.

FAQS:

What is Staff Alliance, Inc.?

Staff Alliance Inc. is a manpower provider providing personnel to different companies for 32 years. We have established and well-known clients. Let us help you in finding the right job for you. Let us be your stepping stone to a brighter future and career ahead of you.