CUSTOMER SERVICE STAFF
3 days ago
Taguig, Metro Manila, Philippines
Staff Alliance Inc.
Full-time
₱240,000 - ₱300,000 Contract
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CUSTOMER SERVICE STAFF (ENTRY LEVEL)
QUALIFICATIONS
- Must have a Bachelor's degree in any field
- Excellent verbal and written communication skills with the ability to respond clearly and professionally.
- Ability to handle complaints and resolve issues efficiently while maintaining professionalism.
- Amenable to work in BGC, Taguig.
- Willing to work on a shifting or night shift schedule.
JOB RESPONSIBILITIES
- Assist customers with their concerns via phone and email in a timely and professional manner.
- Provide accurate and up-to-date information about products, services, guidelines, and policies.
- Resolve customer complaints efficiently while maintaining a positive and empathetic approach.
- Document customer interactions, issues, and resolutions accurately in the system.
- Escalate complex concerns to the appropriate department when necessary.
FAQS:
What is Staff Alliance, Inc.?
Staff Alliance Inc. is a manpower provider providing personnel to different companies for 32 years. We have established and well-known clients. Let us help you in finding the right job for you. Let us be your stepping stone to a brighter future and career ahead of you.