Customs Operations Specialist

3 weeks ago

Pasay, National Capital Region, Philippines DHL Germany Full time
Overall Role Purpose:

Ensure that the lodging, classifying and compiling of entries (through the use of available system) is completed in a timely and accurate manner for incoming shipments.

Apply the principle of Risk Management in ensuring compliance in International Trade rules, including the enforcement of Philippine regulations and legislations.

Key Activities:Customers
  • Portray a professional, courteous and helpful attitude in all dealings with internal and external customers.
Imports Department, Customer Service, Sales, Finance, Operations
  • Provide finance department with guidelines in relation to the payment and collection of duties and taxes.
  • Assist other departments with technical advice or presentations as required.
Customs Authorities
  • Liaise with Customs to resolve disputes / claims / queries.
Customs Clearance Management
  • Examine documents covering the declarations and the documents accompanying it.
  • Ensure that entries are cleared in accordance with Customs compliance agreements.
  • Prioritise the clearance flow in order to achieve fastest transit time possible.
  • Ensure that correct lodgment declarations are made on behalf of customers, whilst satisfying the legislation set by customs, VAT laws and other regulatory agencies.
  • Prepares Import Entry and ensures correctness of details.
  • Prepares Cash Advance or Request for check payable to Bureau of Customs as duties and Taxes-per shipment.
  • Coordinates with Account owner/consignee status of shipments.
  • Ensures that duties and taxes advanced by the company are properly and timely billed to the consignee.
  • Informs superior on significant changes or request of clients that will affect operation.
  • Monitors latest tariff rulings & classifications issued by Tariff Commission and Bureau of Customs, as well as BOC's latest CMO issuance and circular.
Skills/ Qualifications:Skills
  • Software skills (Word, Excel, PowerPoint, etc.).
  • Communication skills (English), spoken and written.
  • Tariff Classification skills (General Interpretative Rules).
CompetenciesAnalysis:
  • Anticipates potential problems and does what needs to be done to prevent or effectively address them.
  • Checks own work for accuracy and completeness.
  • Spots inconsistencies and/or errors in data.
Planning & Organizing:
  • Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results. Focuses self and others to achieve targets aligned with business goals.
  • Seeks out the resources to accomplish tasks and achieve goals.
Decision Making:
  • Identifies opportunities to exceed goals and works toward them, even under adverse circumstances.
  • Keeps in perspective the true significance of stressful situations and does not overreact.
  • Anticipates impact of decisions and plans how to manage risk.
Teamwork:
  • Willingly shares knowledge and opinions with others, even outside one's immediate interest.
  • Speaks positively about colleagues, recognizing their contributions to team goals.
  • Seeks and encourages the participation of other team members in meetings.
  • Willing to learn from others.
Accountability:
  • Can describe the purpose of various relevant policies and procedures.
  • Adheres to policies and procedures.
  • Delivers to the specification agreed: if can't the change is proactively communicated.
Communication:
  • Provides both verbal and written information in a timely, clear and concise manner. Expresses ideas effectively, adjusting style, tools and mode to the needs of others. Listens attentively, and summarizes or asks questions, when needed, to clarify information.
  • Self-Management:
  • Remains calm, objective and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure. Stays positive.
Expected Qualifications:
  • B.S. Customs Administration Graduate or any related course.
  • Licensed Customs Broker
  • At least 3 years of related experience.

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