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Call Agent Associate for Financial

1 month ago


Manila, National Capital Region, Philippines Talent Outsourcing Channel Solutions Full time

About the role

Are you passionate about delivering exceptional customer service? If so, we have an exciting opportunity for a Call Agent Associate for Financial to join our team at Talent Outsourcing Channel Solutions in Manila City, Metro Manila. This is a full-time role where you will be responsible for providing high-quality customer support to our clients in the financial services industry.

What you'll be doing

  • Answering and responding to inbound customer calls in a professional and courteous manner
  • Providing detailed information and guidance to customers on various financial products and services
  • Identifying and resolving customer queries and issues in a timely and efficient manner
  • Maintaining accurate records and documentation of all customer interactions
  • Adhering to all relevant policies, procedures, and compliance regulations
  • Collaborating with cross-functional teams to improve overall customer experience

What we're looking for

  • At least High School/Senior High School graduate with 6 months or more of call center experience

What we offer

At Talent Outsourcing Channel Solutions, we are committed to providing a supportive and rewarding work environment for our employees. Some of the key benefits you can expect include:

  • Competitive salary and performance-based bonuses
  • Comprehensive health insurance and wellness programs
  • Opportunities for career development and advancement
  • Flexible work arrangements and work-life balance initiatives
  • A collaborative and inclusive company culture

Apply now to become our next Call Agent Associate for Financial and be a part of our dynamic team

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