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Call Agent Associate for Financial
1 month ago
About the role
Are you passionate about delivering exceptional customer service? If so, we have an exciting opportunity for a Call Agent Associate for Financial to join our team at Talent Outsourcing Channel Solutions in Manila City, Metro Manila. This is a full-time role where you will be responsible for providing high-quality customer support to our clients in the financial services industry.
What you'll be doing
- Answering and responding to inbound customer calls in a professional and courteous manner
- Providing detailed information and guidance to customers on various financial products and services
- Identifying and resolving customer queries and issues in a timely and efficient manner
- Maintaining accurate records and documentation of all customer interactions
- Adhering to all relevant policies, procedures, and compliance regulations
- Collaborating with cross-functional teams to improve overall customer experience
What we're looking for
- At least High School/Senior High School graduate with 6 months or more of call center experience
What we offer
At Talent Outsourcing Channel Solutions, we are committed to providing a supportive and rewarding work environment for our employees. Some of the key benefits you can expect include:
- Competitive salary and performance-based bonuses
- Comprehensive health insurance and wellness programs
- Opportunities for career development and advancement
- Flexible work arrangements and work-life balance initiatives
- A collaborative and inclusive company culture
Apply now to become our next Call Agent Associate for Financial and be a part of our dynamic team
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