Fraud and Risk Associate

2 weeks ago

Quezon City, National Capital Region, Philippines TaskUs Full time

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

What can you expect in a Fraud and Risk Associate role with TaskUs:

Think of yourself as someone who is primarily responsible for the UAT program implemented by the department. You will be expected to perform (i) control tests / validation tests (ii) documentation and reports for control tests completion and (iii) other operational responsibility underlying the Fraud Prevention and Audit Department.

Imagine yourself going to work with one thing on your mind: to provide happiness and energy to every TaskUs employee. Your tasks center on providing world-class service to our teammates.

Key Responsibilities:

  1. Perform control tests and assessment activities as per company and clients security compliance program.
  2. Validate or audit the implemented operational risks controls as recommended by the department.
  3. Perform IT General control testing as per the defined frequency with the control owners.
  4. Track and report timely closure of identified IT control gaps and actively support action owners during issue remediation.
  5. Participate in process and control documentation pertaining to controls implementation.
  6. Participate in regulatory audits (process and IT) and management reporting for external audits.
  7. Perform non-client facing activities as required by the management.

Preferred Qualifications:

  1. At least 1-2 years of relevant IT experience.
  2. Basic technical understanding of IT general controls as applicable for PCI/SOC2.
  3. Has technical writing, documentation, and communication skills.
  4. Has an understanding in system hardening processes, tools, guidelines, and benchmarks.
  5. Prior experience in audit, risk management, governance or compliance functions in Information Security and knowledge in the UAT process.

Education / Certifications:

Bachelor's degree in IT Security, Computer Science, or equivalent; or an additional 1-2 years of relevant IT experience.

Work Location / Work Schedule / Travel:

Current work from home; must be amenable to report onsite when needed. Amenable to start ASAP.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

Click here to learn more about our #RidiculouslyGood Culture & life at TaskUs.

At TaskUs, we put our frontline first, period. We have state-of-the-art workspaces, top-notch benefits, and some of the best teammates in the world. No matter where you are around the globe, we invest in you and your career growth. Join Us Let's change the way the world works.

Protecting You from Fraud

TaskUs is looking for ridiculously good talent, and we are excited that you are considering TaskUs for your next career step. In doing so, we take your security and safety very seriously to ensure as part of the hiring process. Here are a few things that are important to know about our company and recruiting process:

You will never be asked for payment information or banking information during the application or interview process.

We WILL NOT ask you for your national ID number (Social Security or Government ID) or date of birth when applying for a position with us.

Please be aware that scammers may try to take advantage of you by impersonating TaskUs or TaskUs employees in order to access money or personal information and offer false employment opportunities in our name.

We have identified several clues to watch out for to help you identify and avoid recruiting scams:

TaskUs will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or

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