Service Advisor

3 days ago

Quezon City, Metro Manila, Philippines Snapjob Inc. Full-time ₱334,800 - ₱446,400 Contract

Free with email or Google

Save this job and keep your search organized

Create a free account to save jobs, create alerts and return to this listing from your dashboard.

Free with email or Google

By continuing, you agree to our Terms & Privacy Policy.

On-site - Quezon City • Full-time • 3-5 Yrs Exp • Bachelor

Act as the primary point of contact between customers and the service department.
Understand customer needs and provide recommendations for repair and maintenance services.
Create and manage service orders and follow up on progress with customers.
Ensure customer satisfaction by addressing queries and resolving issues promptly.
Maintain knowledge of product service offerings and any service promotions.

Educational Qualifications: Bachelor’s degree in Business, Automotive Technology, or a related field.
Experience Level: 3–5 years of experience in a customer service or automotive service advisor role.
Skills and Competencies: Strong communication and interpersonal skills.
Skills and Competencies: Ability to troubleshoot and handle customer inquiries effectively.
Qualities and Traits: Detail-oriented and customer-focused.
Working Conditions: May require working weekends or evenings to accommodate customer schedules.