Customer Service Specialist

2 weeks ago


Cebu City, Central Visayas, Philippines Intellicare Full time

Direct message the job poster from Intellicare

HR Generalist /Registered Psychometrician/ Certified Human Resource Associate

Company Description
Intellicare is the country's premier HMO dedicated to providing a holistic approach to healthcare management. Committed to upholding the highest ethical and performance standards, Intellicare strives to make quality healthcare efficient, accessible, affordable, and compassionate for all individuals.

Role Description
This is a full-time hybrid role for a Customer Service Specialist at Intellicare, located in Cebu with the possibility of some work from home. The Customer Service Specialist will be responsible for handling customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering exceptional customer service and experiences.

Qualifications

  • Customer Support and Customer Service skills
  • Excellent Phone Etiquette and Customer Satisfaction capabilities
  • Strong focus on Customer Experience
  • Ability to adapt to changing needs and situations
  • Effective communication and problem-solving skills
  • Experience in a healthcare or insurance environment is a plus
  • Minimum of a high school diploma or equivalent
Seniority level

Entry level

Employment type

Full-time

Industries

Hospitals and Health Care

#J-18808-Ljbffr

  • Cebu City, Central Visayas, Philippines RETAIL SPECIALIST INC. Full time

    Job SummaryRETAIL SPECIALIST INC. is seeking a Customer Service and Sales Professional to join our team. As a Customer Service and Sales Professional, you will be responsible for delivering exceptional customer service and meeting sales goals.ResponsibilitiesEngage with customers to understand their needs and preferences.Offer product recommendations and...


  • Cebu City, Central Visayas, Philippines J2Y Cellphone Repair Shop Full time

    Job Title: Customer Service SpecialistJ2Y Cellphone Repair Shop is seeking a motivated and customer-oriented Customer Service Specialist to join our team. The ideal candidate will be responsible for assisting customers, promoting products or services, and achieving sales targets.About the Job:Deliver exceptional customer serviceOffer product solutions that...


  • Cebu City, Central Visayas, Philippines EXL Service Philippines, Inc. Full time

    At EXL Service Philippines, Inc., we are seeking a highly skilled Customer Experience Specialist to join our team. In this role, you will be responsible for advocating world-class customer experience to front-liners and support members of the account.The primary focus of this job is to coach and train customer experience soft skills essential in enabling our...


  • Cebu City, Central Visayas, Philippines The Worldwide Lifestyle Timepieces, Inc. Full time

    The Worldwide Lifestyle Timepieces, Inc. is a dynamic company that offers exciting opportunities for individuals who are passionate about sales and customer service.About the RoleThis is an on-site position located in CebuWe are seeking a highly motivated and results-driven Customer Service Specialist to join our team. As a Customer Service Specialist, you...


  • Cebu City, Central Visayas, Philippines Karbens Food Hub Horizon 101 Full time

    We are seeking a Customer Service Specialist at Karbens Food Hub Horizon 101 who is responsible for assisting customers and promoting products.The successful candidate will have a positive attitude, be highly motivated, and be able to work in a fast-paced environment.Providing exceptional customer service and resolving customer complaintsPromoting products...


  • Cebu City, Central Visayas, Philippines RETAIL SPECIALIST INC. Full time

    About UsAt RETAIL SPECIALIST INC., we are dedicated to providing our customers with an exceptional shopping experience. We are seeking a Point of Sale Specialist to join our team and help us achieve this goal.Key ResponsibilitiesOperate the point-of-sale (POS) system accurately and efficiently.Process transactions, including cash, card payments, and...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    At TASQ Staffing Solutions, we are seeking a highly skilled Customer Service Specialist to join our team. As an Operations Supervisor, you will be responsible for providing exceptional customer service and support across multiple sub-families for business and/or end-consumer customers.Job SummaryWe are looking for a motivated and results-driven individual...


  • Cebu City, Central Visayas, Philippines Neksjob Full time

    Neksjob is a dynamic organization that values professional excellence. We are seeking a skilled Customer Service Specialist to join our team.The ideal candidate will have extensive knowledge of customer service principles and practices. They will execute specialized projects and activities, working according to set principles and generating their own...


  • Cebu City, Central Visayas, Philippines Work Services Full time

    Company ProfileWork Services is a dynamic organization that provides flexible work arrangements for professionals who want to balance their personal and professional lives. Our company culture emphasizes teamwork, innovation, and customer satisfaction.Job SummaryWe are looking for a skilled Virtual Customer Service Specialist to join our team. The ideal...


  • Cebu City, Central Visayas, Philippines Neksjob Philippines Full time

    Job Title: Customer Service Representative Specialist Job Summary:Neksjob Philippines is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative Specialist. In this role, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner. Key...


  • Cebu City, Central Visayas, Philippines TDCX Philippines Full time

    At TDCX Philippines, we are committed to delivering exceptional customer experiences for our partner brands.Role OverviewWe are seeking a skilled Customer Service Specialist to join our team. In this role, you will be responsible for providing top-notch support to our customers through various communication channels.Key ResponsibilitiesRespond to customer...


  • Olongapo City, Central Luzon, Philippines Prime@Technology Specialist Inc. Full time

    Job Description:As a Sales Staff member at Prime@Technology Specialist Inc., you will be responsible for delivering exceptional customer service to all customers, with a focus on children. You will also be required to wear a Mascot costume, host events, sing, and dance.Responsibilities:Deliver legendary customer service to all customers, with a focus on...


  • Cebu City, Central Visayas, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time

    About Talent Outsourcing Channel (TORCH) Solutions:We are a pioneering team committed to delivering exceptional customer experiences and support.Job Summary:We are seeking a skilled Customer Service Liaison Specialist to join our team. In this role, you will be responsible for providing top-notch customer service and support, as well as assisting customers...


  • Cebu City, Central Visayas, Philippines Neksjob Corporation Full time

    Job OverviewNeksjob Corporation is seeking highly motivated and customer-focused professionals to fill the position of Customer Support Specialist. This role requires individuals who are passionate about delivering exceptional service and support to retail customers.


  • Cebu City, Central Visayas, Philippines Staff4Me Full time

    Job Overview:As a Customer Care Specialist at Staff4Me, you will be the first point of contact for our customers, providing exceptional service and support. This role involves addressing customer inquiries, resolving issues, and ensuring a positive customer experience.


  • Cebu City, Central Visayas, Philippines Neks Job Philippines Full time

    About Neks Job PhilippinesWe are a forward-thinking organization dedicated to delivering exceptional customer experiences. Our team is passionate about making a positive impact in the lives of our clients.The RoleThis is a fantastic opportunity to join our team as a Healthcare Customer Service Specialist. You will play a vital role in ensuring our customers...


  • Cebu City, Central Visayas, Philippines Neksjob Full time

    Neksjob is committed to delivering exceptional customer experiences and driving business growth.To achieve this goal, we are seeking a skilled Accounting and Customer Service Specialist to join our team.In this role, you will be responsible for providing accurate and efficient financial services to customers while maintaining a high level of customer...


  • Cebu City, Central Visayas, Philippines Neksjob Full time

    Neksjob seeks a Customer Service Operations Specialist to play a crucial role in ensuring that customer service operations are efficient and effective.Key Responsibilities:Receive and log internal and/or external customer problems/requests/issues and ensure proper documentation.Perform customer request/problem identification and follow defined procedures to...


  • Cebu City, Central Visayas, Philippines Tahche Outsourcing Services Inc. Full time

    Job OverviewTahche Outsourcing Services Inc. is a leading provider of outsourcing services, offering a range of solutions to businesses across various industries.We are currently seeking a Customer Support Specialist to join our team in Cebu, Philippines.


  • Cebu City, Central Visayas, Philippines NUSTAR Resort Full time

    Join us at NUSTAR Resort as a Customer Service Specialist - EGM and become a vital part of our Electronic Gaming Floor team! In this role, you'll provide top-notch customer service, ensuring patrons have an exceptional gaming experience.Main Responsibilities:Deliver exceptional customer service, addressing queries and concerns in a professional and courteous...