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Cybersecurity Operations Manager
1 month ago
About Our Client
We are a global leader in cybersecurity, committed to helping businesses safeguard their digital assets and stay ahead of evolving threats. Operating at the cutting edge of technology, our team delivers advanced managed services, threat detection, and incident response solutions to clients worldwide. With a strong focus on innovation and excellence, our newly established Philippine hub plays a pivotal role in supporting our mission to create a safer digital world. Join us in shaping the future of cybersecurity and making a global impact.
Job Description
- Establish and Scale the Manila SOC: Build and lead a high-performing team of SOC analysts, implementing industry-standard processes in collaboration with our established SOC teams in the UK and the Netherlands.
- Develop Cyber Expertise: Mentor, train, and guide your team to specialize in Managed Extended Detection and Response (MXDR) platforms, ensuring technical excellence and readiness for global challenges.
- Deliver Operational Excellence: Oversee SOC operations, including meeting KPIs, managing 24/7 shifts, and ensuring seamless incident detection and response for clients.
- Drive Strategic Initiatives: Contribute to long-term operational strategy, align processes across regions, and shape the roadmap for our global MXDR SOC.
- Enhance Client Experience: Support client engagements, onboard new clients, and ensure delivery readiness through rigorous pre-launch checks.
Key Responsibilities
- Lead and expand a growing SOC team while fostering a culture of innovation and collaboration.
- Drive the implementation of scalable and standardized operating procedures across the SOC.
- Report on SOC performance, KPIs, and strategic initiatives to leadership.
- Manage out-of-hours coverage and 24/7 shift schedules.
- Ensure the SOC operates at the forefront of cybersecurity trends and practices.
- Represent the SOC in global operational planning and strategic decision-making forums.
The Successful Applicant
Technical Expertise:
- Proven experience in cybersecurity, particularly within a SOC environment.
- Hands-on experience with SIEM tools, incident response platforms, and MXDR technologies.
- Strong understanding of network security, endpoint protection, threat intelligence, and vulnerability management.
Leadership Skills:
- Track record of leading teams in high-pressure environments with measurable success.
- Ability to coach, mentor, and inspire a team to reach its full potential.
Soft Skills:
- Excellent problem-solving skills and ability to make critical decisions under pressure.
- Exceptional communication and interpersonal skills, with the ability to engage technical and non-technical stakeholders effectively.
What's on Offer
- Attractive salary package
- Extensive health benefits
- Performance incentives/bonuses
- Leaves
- Training & Development
