Remote Sales Assistant

We are looking for a Home-Based Sales Assistant to join a growing U.S.-based technology company in the logistics and warehousing industry. In this role, you will support the sales team with day-to-day administrative, CRM, and business development activities. You will help keep the team organized, ensure that follow-ups and sales activities are properly tracked, and take administrative work off the sales team's plate so they can stay focused on customers and growth.

REQUIRED CORE COMPETENCIES

• Organizational & Time Management – Effectively manages multiple tasks, calendars, and follow-ups while meeting strict deadlines.

• Attention to Detail – Maintains a high level of accuracy in CRM records, contact data, sales reports, and prospect lists.

• Communication Skills – Communicates clearly and professionally, both written and verbal, with prospects, clients, and internal teams.

• Problem Solving & Initiative – Proactively identifies gaps in sales data and follow-ups and resolves them efficiently and independently.

• Sales Support Knowledge – Strong understanding of the sales process, lead generation, CRM management, and outbound sales activities.

WHAT YOU WILL DO

CRM & Data Management

• Maintaining and updating CRM records, contacts, and sales activity

• Supporting data entry, CRM cleanup, and general data hygiene

• Tracking action items and follow-ups from sales conversations

Lead Generation & Business Development Support

• Conducting lead and prospect research

• Building targeted prospect lists for the sales team

• Assisting with outbound sales activity and follow-up

Sales Coordination & Administration

• Managing calendars, scheduling, and meeting coordination

• Preparing basic reports, lists, and sales support materials

• Supporting general administrative needs of the sales team

Sales Team Support

• Keeping the sales team organized and on top of pipeline activity

• Assisting the sales team with other tasks as the role evolves

WHAT WE LOOK FOR

• Education: Bachelor's degree in Business Administration, Marketing, Communications, or a related field preferred.

• Experience: 1–3 years of experience as a Sales Assistant, Sales Support, Sales Coordinator, Business Development Assistant, or a related administrative role.

• Language Proficiency: Strong verbal, written, and English communication skills.

• Working schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.

• Technical Skills:

  • Prior experience supporting a sales or business development team is preferred. Logistics, warehousing, 3PL, or SaaS experience is an advantage but not required.

  • Comfortable working in CRM and sales technology platforms (e.g., HubSpot, Salesforce, Pipedrive, or similar)

  • Familiarity with lead generation and prospecting tools (e.g., LinkedIn Sales Navigator, Apollo.io, ZoomInfo) is an advantage

  • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

  • Proficient in Google Workspace (Gmail, Google Calendar, Sheets, Docs)

  • Experience with scheduling and virtual meeting tools (e.g., Calendly, Zoom, Google Meet, Microsoft Teams)

  • Able to work independently, manage multiple priorities, and stay responsive in a fast-moving environment

WHAT WE OFFER

• Salary Range: PHP 35,000 - 37,500

• Industry: Logistics & Warehousing (3PL Marketplace / Technology)

• Job Type: Full-time

• Work Shift: 8:00 AM - 5:00 PM EST (USA)

• Workdays: Monday through Friday (USA)

BENEFITS OF WORKING WITH US

• Industry-leading salary packages

• Permanent work-from-home setup

• Company equipment provided

• Government-mandated benefits employer share

• Internet stipends upon regularization

• HMO Coverage upon regularization (with an option to enroll as early as Day 1)

• PTO credits and service incentive leaves

• Major spring and winter company live events

• Monthly employee appreciation virtual events

• Company-provided career skills training courses

• A company culture focused on your personal and professional growth

WHO WE ARE

DCX stands out as a leading BPO (Business Process Outsourcing) company