Financial Application Manager

2 weeks ago

Manila, National Capital Region, Philippines CITCO INTERNATIONAL SUPPORT SERVICES LIMITED-PHILIPPINE ROHQ Full time

About Citco

Since the 1940s Citco has provided specialist financial services to alternative investment funds, investors, multinationals and private clients worldwide. With over 12,000 employees in 45 countries we pioneer innovative solutions that meet our clients' evolving needs, and deliver exceptional service.

Our continuous investment in learning means our people are among the best in the industry. And our corporate social responsibility programs provide meaningful and fulfilling work in the community.

A career at Citco isn't just a job – it's an opportunity to excel in an environment that genuinely supports your personal and professional development.

About the Manager Financial Applications Support Role:

The Manager Financial Applications Support Role is part of a global team involved in supporting and managing enhancements to the internal Financial and HR applications used by Citco. This includes, but is not limited to, Oracle Fusion Cloud, Hyperion Financial Management, Oracle Governance Risk & Compliance.

Manager Financial Applications Support Job Duties in Brief:

  • You will proactively monitor and support the Oracle Cloud Fusion applications for ERP/Finance modules (AP, PO, CM, AR, FA, AGIS, GL)
  • Management of a team of support analysts
  • Delivery of Enhancements/Change/Solutions (incl. POC's, Patches, Upgrades)
  • Oversight of Service Desk tickets and change requests for your area
  • Adherence to governance framework
  • Management of responsible enhancements via JIRA partnering with external partners where applicable for delivery
  • Proactively learn about upcoming releases and assess based on Finance strategies and direction
  • Creation/approval of design specs AN.100 using Oracle Unified Method
  • Execution of System Integration Testing
  • Support of UAT: Environment preparation
  • Bugs/Issues – Where things do not work as expected. Resolution via Service Desk, triaged by COE and escalated via Internal Support team, Oracle Support and 3rd Party Managed Support
  • System maintenance activities: New operating units, updating reference information
  • Security configurations and maintenance
  • Special Projects

About You:

  • 3+ Years hands-on experience supporting Oracle Fusion Financials
  • 8+ years working as a Business Analyst, Functional Consultant, Product Owner, or Business Consultant on Oracle.
  • Team management experience
  • Bachelor's degree in computer science, business, or a related discipline is required
  • Solid understanding of the software release life cycle
  • Cloud certifications in ERP Cloud applications is an asset
  • Proficient with OTBI and other reporting tools to aid ad-hoc reporting and data analysis
  • Strong project management skills, including a good understanding of project phases and lifecycles
  • Competent in reviewing and completing Oracle OUM documentation
  • Strong Microsoft Office skills
  • Exposure to Programs used with Oracle EBS/Fusion, including but not limited to: Dataload, Config SnapShot, More4Apps
  • Familiarity with using incident and change management tools: Service desk, JIRA, My Oracle Support
  • Business-focused approach with strong interpersonal skills
  • Must be able to work independently with little guidance
  • Must be able to multitask, work well under pressure and pay close attention to detail

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

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