Investigations and Research Analyst

#SparkSuccess at FGC+

Since 2011, FGC+ has been committed to transforming US businesses through our all-inclusive outsourcing solutions. Through the years, we've built strong remote teams, developed customized processes, and provided exceptional customer service, helping companies soar to new heights. Our dedicated professionals excel in supporting a diverse range of industries with unmatched dedication.

Driven by our core values of Empathy, Reliability, Possibility, and Growth, we are focused on #IgnitingPossibility and helping each team member unlock their full potential. At FGC+, we offer more than just a job; we provide a nurturing environment where work-life balance, mentorship, employee engagement, and continuous learning are the pillars of your success.

Here, you are more than just an employee—you are part of a team where you can truly thrive and make a difference.

About the Job:

As an Investigation and Research Analyst, you'll play a key role in uncovering critical information through independent investigations, ranging from simple inquiries to complex deep dives. Your work will focus on individuals, entities, companies, and events, using a diverse mix of public, commercial, and proprietary databases to gather, analyze, and interpret data. With your sharp analytical skills, you'll not only identify key insights but also uncover potential security and information gaps.

In this role, you'll take charge of managing case files, developing detailed project plans, and ensuring every investigative report is thorough, accurate, and of the highest quality. You'll be trusted to uphold strict client contracts and management guidelines, making your contributions pivotal to the success of each investigation.

What you'll do:

Investigations and Research

• Perform independent investigations, from basic to complex, by identifying individuals and entities prior to beginning the process.
• Provide research and investigative services on companies, individuals, and events, utilizing a variety of public, commercial, proprietary databases, and online resources.
• Collect critical information and insights from investigations and intelligence, incorporating them into detailed investigative reports.
• Identify potential information and security gaps.

Case and Project Management:

• Create and oversee investigative files for all new cases.
• Develop case project plans and conduct reviews with management.
• Prepare and review all submitted investigative reports to ensure accuracy, thorough research, and professional quality.
• Ensure full compliance with all aspects of the client contract and management requirements.

Collaboration and Client Relations:

• Work closely with the team to determine the correct jurisdictions for record placement, ensuring clear communication and timely completion of tasks.
• Report any client-related issues to the appropriate management staff.
• Collaborate with the client relations team to understand and address client needs.
• Coordinate with third-party vendors to ensure accurate placement of search and document orders.

Administrative Tasks:

• Attend designated training sessions and seminars, and review company training materials.
• Continuously improve professional skills to maintain high-quality investigations.
• Apply advanced inductive reasoning and strong communication skills to solve and anticipate problems.
• Use the company portal to track and store information and documents. Perform other duties as assigned by the immediate supervisor, in line with the role's responsibilities.

What you'll bring:

• Bachelor's Degree preferred.
• Experience/knowledge in business, law, or due diligence investigations and research preferred.
• Organized and able to multi-task.
• Extremely strong research and analytical skills.
• Excellent verbal, interpersonal communication skills and writing skills, including the ability to quickly and effectively summarize information from multiple sources into concise analytical assessments.
• Able to work under adverse and stressful conditions with little or no supervision.
• Able to implement changes relating to operations and external/internal environment, when necessary.
• Ability to prioritize several projects while meeting tight deadlines.
• Knowledgeable with computer skills, including Microsoft Office and Outlook.

What We Offer:
At FGC+, we believe that every person yearns to fulfill their potential. "Igniting possibility" is our brand essence; it recognizes that work can be a great catalyst for personal and professional growth. By creating an environment of support and inspiration, we enable people to realize their true capabilities and to make work a source of fulfillment and sustainable success.

We offer more than just a job; we provide a nurturing environment where work-life balance, mentorship, employee engagement, and continuous learning are the pillars of your success — not to mention a competitive compensation/rewards package including:

• Day 1 HMO.
• Competitive base pay with incentives and allowances.
• Payment of all statutory government benefits.
• 25 days of annual paid leave.
• 13th month pay.
• Onsite medical support.
• Skills and training development programs.
• Employee Engagement Events.
• Employee Referral Program.

A million possibilities are waiting to be ignited. Click "Apply Now"

EEO Statement:

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.