Administrative Assistant

2 days ago

Quezon City, National Capital Region, Philippines NightOwl Consulting Full time
Administrative Assistant

Department: Operations

Employment Type: Full Time

Location: Client

Compensation: ₱35,000 - ₱55,000 / month

Description

We are seeking a highly organized and proactive Administrative Assistant to join our team. In this role, you will support the day-to-day operations of our client by managing a variety of administrative tasks, including data entry, email management, CRM updates, client onboarding, and scheduling. The ideal candidate will be detail-oriented and able to prioritize multiple tasks.

Key Responsibilities
  1. Data Management:
    • Create, maintain, and update spreadsheets.
    • Pull reports from various sources, enter data into software systems, and ensure accuracy.
    • Perform regular data entry tasks and ensure consistency and reliability of data.
  2. Email and Communication Management:
    • Monitor, prioritize, and respond to incoming emails on behalf of the team or department.
    • Manage email correspondence efficiently, ensuring timely responses to inquiries.
    • Draft and send professional emails as needed to clients, team members, and other stakeholders.
  3. CRM Management:
    • Update and maintain CRM system with client information, interactions, and progress.
    • Ensure CRM data is up to date and accurate for easy reference by the team.
    • Assist with reports and tracking related to CRM usage and performance.
  4. Client Onboarding Assistance:
    • Support the onboarding process for new clients, including tasks like creating login credentials and sending welcome emails.
    • Ensure that clients are successfully onboarded with clear instructions and support throughout the process.
  5. Schedule Management:
    • Coordinate and manage calendars, including setting appointments, meetings, and reminders.
    • Assist in scheduling client meetings and coordinating logistics as needed.
    • Handle meeting requests and ensure all parties are informed and prepared.
  6. General Administrative Support:
    • Assist with any additional administrative duties or projects as needed to support team members and company goals.
Skills, Knowledge and Expertise
  • Proven experience as an Administrative Assistant or similar role.
  • Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and Google Workspace.
  • Experience working with CRM systems.
  • Strong organizational and time management abilities, with the ability to manage multiple tasks simultaneously.
  • Attention to detail with a focus on accuracy and reliability.
  • Ability to maintain confidentiality and handle sensitive information.
  • A positive, proactive attitude with strong problem-solving skills.
Benefits
  • Above market salary
  • HMO on Day 1 for principal and two dependents
  • Government-mandated benefits
  • Performance-based Incentives
  • Quarterly Company Events
  • 1,000 PHP De Minimis
  • Equipment and software provided
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