Infrastructure Consultant

4 weeks ago

Taguig, National Capital Region, Philippines Santa Isabel Full time
Minimum Requirements
  • Candidate must possess at least a Bachelor's/College Degree in Computer Science/Information Technology, Engineering (Computer), or Engineering (Electronic and Communication).
  • Fresh Grad / Entry Level specializing in IT/Computer - Network/System/Database Admin or equivalent.
Responsibilities
  • Provide expertise for IT infrastructure (e.g. servers, network), application infrastructure (e.g. SAP), and related services (e.g. Business Continuity) throughout the lifecycle of a deal in accordance with contractually established terms and conditions and established technical standards.
  • Provide technical input, solutions, and recommendations to deal pursuit.
  • Engage in and provide support for transition/transformation efforts. Monitor service delivery compliance to budget, quality standards, and customer and/or internal business/end user requirements.
  • Provide IT infrastructure and/or application infrastructure lifecycle technical support, including planning, project management, installation, ongoing management/monitoring/troubleshooting, and de-installation, following operational policies and processes that are compliant with industry standards (e.g. Information Technology Infrastructure Library (ITIL)).
  • Manage the technical/service relationship between the company and the customer, and between the company and subcontractors/vendors.
  • Work with key customers and/or internal business/end user representatives (Infrastructure Support Managers, Client Manager, and the Account Delivery Manager) to retain customers and build the business.
  • ITO Service Delivery work is generally performed remotely from the company facility but may be performed at the customer's location when required/justified.

Notes:

  • Please make sure to send us your most detailed and updated resume.
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