B2B SaaS Product Support Specialist
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DOXA is hiring a Product Support Specialist in the Philippines to deliver frontline technical and product support for B2B SaaS clients. You will handle email and chat inquiries, troubleshoot software issues, and coordinate with engineering for timely resolutions.
This role emphasizes clear communication, documentation, and customer-first problem solving in a fast-paced environment. Ideal candidates have a related Bachelor's degree, past customer service or tech support experience, familiarity
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