Lending/Loan Officer

2 weeks ago


Pasig, National Capital Region, Philippines Business Trends Philippines Full time

Educational Background:

  • Degree in Bachelor of Science in Accounting, Finance or Management

Experience:

  • Minimum of five (5) years work experience, or at least two (2) years in a managerial capacity

Travel Requirements:

  • Across the PH

Others:

  • Applied skills in the use of MS Office programs (i.e. Excel, Word, PowerPoint)

Duties and Responsibilities:

Work Management:

  1. Ensures the timely release of loan availments
  2. Ensures the timely refund of matured savings from the fund
  3. Ensures timely submission of KPI reports
  4. Ensures the development and implementation of new products for the benefit of members-employees for the Fund
  5. Ensures the timely submission of financial reports
  6. Grow the market
  7. Identify new products/new markets

Customer Management:

  1. Maintain friendly, trustworthy, beneficial and productive professional relationships with clients
  2. Ensures the timely and accurate resolution of customer complaints/queries
  3. Ensures that loan borrowers are accorded the required assistance

Control of Quality:

  1. Ensures that borrowers have completed the documentary requirements, are qualified for loan availment, and are capable of repaying the loan before loan applications are approved
  2. Ensures that all emergency loan availments are duly supported by the required documents
  3. Ensures the accuracy of checks for loans and matured savings plan before the signatory signs

Human Resource Management:

  1. Ensure that all members of the team are at par with the performance standards set by the management
  2. Provide opportunities, coach, mentor and/or train employees to develop their competencies for improved performance of their function
  3. Counsel employees and implement disciplinary actions imposed on them to ensure improvement of attitude and habits
  4. Foster teamwork among members of the team
  5. Clarify individual goals in the achievement of the company goals
  6. Clarify dependence and interdependence required from one another
  7. Encourage team members to give feedback to one another and resolve issues to improve relationships
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