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DevOps Engineer

1 month ago

Cebu City, Central Visayas, Philippines REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC. Full time

This position performs moderately difficult research, design, and systems engineering assignments and responds to alerts to handle system/operations exceptions. This position is also responsible for change management support and triage.

Accountabilities:

  1. Develop software for execution of commonly used processes and automation of simple tasks.
  2. Build tools to reduce the occurrence of errors and improve customer experience.
  3. Diagnose system performance problems, deploy updates and fixes, and provide Level 2 technical support.
  4. Provide prompt recovery and problem escalation for the exceptions, extrapolating and integrating information within defined boundaries, using multiple system and problem management tools.
  5. Assist in daily support of the systems/products assigned, through early detection and pursuit of changes in system responses or operation.
  6. Apply problem-solving skills in multiple operating environments to support assignments involving the execution of a series of related tasks.
  7. Apply knowledge of system components in completing assigned tasks (i.e., storage systems, Linux kernel, UNIX kernel, UNIX file system, and Windows infrastructure).
  8. Install or troubleshoot programs within system environments.
  9. Assist in the capability and development of the team.
  10. Design procedures for system troubleshooting and maintenance.
  11. Work closely with support groups to refine system monitoring and reporting, and to assist them in their analysis and problem recovery.
  12. Proper documentation and closure of tasks, changes, and requests.
  13. All other duties as assigned.

Qualifications:

  1. A bachelor's degree.
  2. At least 3 years of Systems Engineering experience and
  3. At least a year of DevOps Engineering experience – knows how to create or build CI/CD Pipelines from scratch.
  4. Strong knowledge of Cloud Computing, specifically AWS environment.
  5. Experience with scripts for automation.
  6. Experience with Infrastructure as Code (Terraform).
  7. Strong knowledge of Linux kernel, UNIX kernel, UNIX file system, and Windows infrastructure.
  8. Strong knowledge of virtual server environments and cloud computing environments.
  9. Excellent problem-solving skills.
  10. Ability and desire to learn new processes and technologies.
  11. Excellent oral and written communication skills.
  12. Experience as a DevOps engineer or in a similar software engineering role.
  13. Proficiency with Git and GitHub workflows.
  14. Experience in Python or a similar programming language preferred.
  15. Working knowledge of databases and SQL.
  16. Collaborative team spirit.
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