B2B SaaS Product Support Specialist

Outsourced is seeking a Technical Customer Support Representative in the Philippines to serve as a primary technical resource for LinkSquares customers. You will build knowledge of products, tools, and troubleshooting processes to support clients and reproduce bugs in collaboration with internal teams. You will manage an orderly help-desk queue, adapt to...

Job Description: Can you keep customers moving when the product doesn't? We're looking for a Product Support Specialist who can do more than answer questions. You'll need to understand the product, troubleshoot problems, find workarounds fast, and keep customers informed when things go wrong. With AI handling the straightforward questions, you'll take on...

About the Role We are seeking exceptional hands-on Product Managers with 3–8 years of experience in owning B2B SaaS, AI, workflow automation, vertical SaaS, healthcare software, or technically complex products end to end. This is an exciting opportunity to drive product decisions and create impactful solutions that enhance customer experiences. The ideal...

MRI is seeking a proactive B2B SaaS support specialist in Manila to own and resolve customer issues across channels, ensuring SLA adherence and clear communication. You will troubleshoot core workflows, coordinate with Product and Engineering, and contribute to knowledge bases while delivering high-quality, data-driven support. This hybrid role offers growth...

Note: This role is for individuals who reside in and have full work authorisation for the Philippines. About the Role: In theProduct Support Specialist role , you will be thefirst point of contact for our customers. You will wear many hats, and your work will have a real impact on the success of PriceLabs' customers and their business. Ourcustomers love...

Wing Assistant is seeking an experienced Product Manager to own the full lifecycle of B2B SaaS products, including AI-driven workflows. You will drive problem discovery, coordinate with engineering, design, and QA, and ship features with measurable outcomes. Strong communication and stakeholder management are essential to balance customer needs with business...

About The Role We are seeking a highly technical and execution-focused Product Manager who embodies the qualities of a product builder rather than a traditional roadmap manager. This individual will play a pivotal role in developing and shipping innovative features in our B2B SaaS and AI domains, directly impacting customer experiences and outcomes. About...

Discover your 100% YOU with MicroSourcing! Position: SaaS Support Specialist Work setup: Hybrid | Night shift Location: Eastwood, Quezon City Why join MicroSourcing? You’ll Have Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance,...

PriceLabs is seeking a Product Support Specialist based in the Philippines to be the first point of contact for our customers. You will wear many hats and influence how customers use our SaaS pricing platform. You'll conduct product walkthroughs, troubleshoot issues, and provide prompt feedback via email, phone, and video calls. This role allows growth into...