Junior Call Center Agent
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On-site - Pasig No Exp Required Bachelor Full-time
Job Description
Employee Recognition and Rewards
Equity Incentive Plan, Performance Bonus, Incentives
Insurance Health & Wellness
HMO
Free Meals
Description
- Provide exceptional customer service by handling inbound and outbound calls.
- Assist customers with inquiries related to banking operations and services.
- Document customer interactions accurately in the system.
- Resolve customer complaints with a focus on customer satisfaction.
- Collaborate with team members to enhance service delivery.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level:0–2 years of experience or no experience required.
- Skills and Competencies: Strong communication skills, both verbal and written.
- Skills and Competencies: Ability to work in a fast-paced environment.
- Qualities and Traits: Customer-oriented mindset with problem-solving abilities.
- Skills and Competencies: Knowledge of bank operations and services is a plus.
Bank Operations Bank Services Excellent Communication Good Communication Skills
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