MSP Help Desk Dispatcher | Remote Operations Lead
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Gabtech Global, LLC is seeking a Help Desk Operations Coordinator (Dispatcher) to manage live ticket flow, triage severity, and route work to technicians in real time. You’ll be the first responder when issues arise, removing blockers and keeping the service desk moving.
This remote, full-time role requires strong communication, SLA awareness, and coordination with onsite teams and external vendors. You’ll lead daily huddles, support onboarding and training content, and help maintain a smooth,