Area Manager

2 weeks ago

Manila, National Capital Region, Philippines Shopee Full time
Area Manager - Hub Operations, SPX Express (Albay)

Shopee Manila, National Capital Region, Philippines

5 days ago Be among the first 25 applicants

  • Manage performance of hub leads and area fleet leads under the assigned region, ensuring each hub is on track with agreed standards
  • Ensure procedures and regulations are enforced across assigned hubs
  • Dispute resolution within and outside the team; lead team briefing, weekly meetings with staff, regular meetings on team performance
  • Continuously improve the key performance indicators (KPIs) of the staff on productivity, quality, service level, and stakeholder satisfaction
  • Improve internal processes between the hub and the rest of the Operations team, in order to improve SLA
  • Implement new processes
  • Lead a team that can effectively and efficiently grow
  • Work effectively cross-functionally
  • Conduct capacity planning
Requirements
  • Bachelor's Degree or higher in related fields
  • At least 5 years experience in logistics; FMCG or 3PL experience is a plus
  • Has held a leadership role in a division or team
  • Process-driven individual
  • Experience in data analysis, particularly in performance management
  • An engineering background, specifically in Industrial and Process Engineering, is an advantage
  • Experience and familiarity with Six Sigma, Kaizen, and other quality principles/best practices is an advantage
  • Good communication skills, including listening skills and escalation skills
  • Able to manage teams remotely
  • Strong multitasking skills
  • Organized and innovative
  • High level of integrity
  • Proven track record of consistently meeting targets
  • Proven track record of improving organizations
  • Change management skills
  • Owns a vehicle for transportation between hubs
  • High energy level
  • Strong problem-solving skills
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Industries

Internet Marketplace Platforms and Technology, Information and Internet

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