Remote Helpdesk

Automatic Data Processing, Inc. is seeking a Helpdesk Optimization Specialist to enhance support efficiency through automation and AI initiatives. You will analyze ticketing data, implement new tooling, and lead AI-driven projects for remote teams. You will work with platforms like Gorgias, Zendesk, and Helpscout, develop auto-ticketing and chatbot...

A dynamic startup in outsourcing solutions is seeking an IT Helpdesk Support to deliver exceptional remote technical support to clients. The ideal candidate will have strong communication skills and a customer-first mindset, along with at least 2 years of IT support experience in a remote environment. This role includes troubleshooting technical issues,...

Stefanini Philippines, Inc. is seeking an IT Helpdesk/Technical Support specialist in Pasay. You will handle calls for PC hardware, software, and networking issues, providing basic troubleshooting and user assistance in English, with German as a plus.Candidates should have IT-related education and be willing to work varied shifts, including potential remote...

B4B Solutions Inc. is seeking an IT Helpdesk professional to provide first-line support to internal staff in a remote setup. You will resolve incidents, manage devices, and support MS 365 apps while maintaining strong customer service.You will diagnose issues via tickets, assist with account administration, and escalate complex problems to the IT Lead as...

Halo Recruiting in the Philippines is seeking an outgoing L1 Helpdesk Support Specialist to join our IT team. This remote, 40-hour-per-week role emphasizes clear communication, empathy, and technical troubleshooting to help customers quickly resolve issues during US business hours. You will handle Windows/Mac support, software and connectivity problems, and...

Private Advertiser is seeking an L2 IT Helpdesk & O365 Administrator to work from home, supporting multiple clients in a fast-paced, people-first environment. You will provide remote IT support, troubleshoot hardware/software, manage Microsoft 365 tasks (Outlook, Teams, OneDrive, SharePoint), and handle tickets while coordinating with vendors for timely...

Alphanumeric Systems is seeking an English-speaking Customer Helpdesk Analyst to work remotely from the Philippines on a permanent project supporting a major pharma company. You will be the first point of contact for clinical staff, providing technical and operational support critical to patient care and global health initiatives.Responsibilities include...

Insite-Managed-Solutions is seeking a CXone Helpdesk Manager to oversee day-to-day support for a NICE CXone environment, handling L2 escalations and coordinating with Senior CXone Engineering. This remote role is open to applicants currently residing in the Philippines.You will manage L1 coverage, provisioning, queue configuration, and small-to-medium CXone...

This role ensures our tech stack runs smoothly and scales with our growth. This also handles system access, employee onboarding, vendor management, and coordination with outsourced IT and web development partners. Its ideal for a tech-savvy problem solver who can prioritize, communicate clearly, and manage multiple projects without needing to...