Customer Service Representatives in Manila
1 day ago
Taguig, Metro Manila, Philippines
Gratitude Philippines
Full-time
₱279,000 - ₱446,400 Contract
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Customer Service Representatives in Manila & Cebu. Salary up to 25K-40K.
On-site - Taguig 3-5 Yrs Exp Bachelor Full-time
Job Description
Employee Recognition and Rewards
Equity Incentive Plan, Performance Bonus, Incentives
Insurance Health & Wellness
HMO
Annual Company Trip, Free Meals, Sleeping Quarters
Description
- Provide exceptional customer service support via phone, email, and chat.
- Assist customers with product inquiries, order status, and troubleshooting issues.
- Resolve customer complaints in a timely and professional manner.
- Document all customer interactions and feedback accurately.
- Collaborate with team members to improve service processes and enhance customer satisfaction.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: 3–5 years of experience in customer service or a related field.
- Skills and Competencies: Strong communication and interpersonal skills.
- Skills and Competencies: Proficient in using customer service software and CRM systems.
- Qualities and Traits: Customer-focused with a positive attitude.
- Responsibilities and Duties: Ability to work in a fast-paced environment and handle multiple tasks effectively.
Working Location
3rd floor upper mckinley, One World Square. G2PX+27H, Upper McKinley Hl, Taguig, 1634 Metro Manila, Philippines