Mega FM

24 hours ago

Manila, National Capital Region, Philippines SPX Express Full time
Overview

Mega FM - Workforce Management & Planning Supervisor is responsible for overseeing and coordinating the planning and operational activities of a sorting facility. This role involves managing the workflow, ensuring efficiency, and maintaining safety standards. The supervisor will work closely with team members to optimize sorting processes, improve productivity, and meet organizational goals such as facility back room productivity and meeting the Ops Clock target.

Responsibilities
  • Monitor functional team members including the Shift In-Charge
  • Supervise and coordinate daily sorting operations to ensure timely and accurate processing of items
  • Monitor and adjust workflow to maintain efficiency and meet performance targets
  • Implement and enforce operational policies and procedures
  • Manage scheduling of shifting personnel, prepare performance evaluations and conduct coaching sessions on a regular basis
  • Analyze and coordinate with Manpower Management team for proper allocation of agency personnel
  • Manage day-to-day escalations and provide solutions for operational issues
Requirements
  • Preferably has 2-5 years of experience in E-commerce, Logistics and Warehousing
  • Has supervisory experience, both for direct and agency employees
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Internet Marketplace Platforms and Technology, Information and Internet

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