Telesales Head

3 weeks ago

Makati City, National Capital Region, Philippines weSource Management Consultancy Firm Full time
Telesales Head - Bank - Makati - Up to 100KAbout the job Telesales Head - Bank - Makati - Up to 100K

Ensure the attainment of the sales targets.

The main responsibilities of a telesales department head are:

  • Ensure that Sales targets are met on a month on month basis
  • Rework and SLA's are managed and delivered as stipulated for all applications
  • Staff is trained on internal products and processes and are fully aware of the market offer and are able to handle objections from customers
  • Daily staff meeting ( sales + assistants ) and monthly meeting with all related parties credit , product and operations etc. to ensure alignment to internal policies and processes and remove bottlenecks
  • Setting and monitoring sales targets and KPIs for the Telesales team
  • Developing and implementing sales strategies and best practices for retail loan products
  • Coaching, training and motivating the Telesales staff
  • Analyzing sales data and generating reports
  • Collaborating with other departments and stakeholders to ensure customer satisfaction and retention

Qualifications:

  • Proven experience as a Telesales manager or team leader in the banking or financial sector
  • Excellent knowledge of retail loan products and services
  • Excellent communication, negotiation and leadership skills
  • Knowledge of Telesales techniques and tools
  • Ability to work under pressure and meet deadlines
  • Proficiency in MS Office and CRM software
  • A bachelors degree in business, finance or a related field
#J-18808-Ljbffr

  • Telesales and Client Retention Supervisor

    3 weeks ago

    Makati City, National Capital Region, Philippines Surf Marketing Agency Full time

    Location: On-site (Philippines Office)Department: Sales Operations / Client ServicesReports To: Sales Manager / Head of RetentionPosition OverviewWe are looking for a results-driven Telesales & Client Retention Supervisor to lead our outbound calling and customer retention team. This role is critical in managing a performance-focused telesales department...

  • cbs - direct sales channel manager

    5 hours ago

    Makati City, National Capital Region, Philippines Metrobank Full time

    Press Tab to Move to Skip to Content LinkHere at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure...

  • Financial Sales Associate

    2 weeks ago

    Makati City, National Capital Region, Philippines Manulife Financial Full time

    The Financial Sales Associate is responsible for providing life insurance solutions to bank's clients. He/he will work in coordination with branch. Sales and service teams, thus we are looking for a dynamic individual, who has an independent mindset and the drive to succeed.Position Responsibilities:The Financial Sales Associate is responsible for providing...

  • CRM Quality Auditor

    3 weeks ago

    Quezon City, National Capital Region, Philippines Home Credit Philippines Full time

    Join to apply for the CRM Quality Auditor role at Home Credit Philippines3 days ago Be among the first 25 applicantsJoin to apply for the CRM Quality Auditor role at Home Credit PhilippinesThe primary role of the CRM Quality Auditor is to ensures the effectiveness of internal controls in compliance with corporate objectives and government standards.What...