IT System Engineer, Philippines

Where performance meets sustainability, Digital Edge is a leading data center platform in Asia Pacific, delivering sustainable, next-generation, AI-ready digital infrastructure at scale. Headquartered in Singapore and backed by Stonepeak, we operate a rapidly expanding platform with over 30 data centers and 1.8GW of secured IT power across key markets.

Our mission is to build the foundation for the world’s digital future, helping organizations to grow sustainably and empowering the populations they serve. We differentiate through execution – delivering at speed and at scale while combining global standards with deep local expertise. This enables us to provide consistent, sustainable and high-performance infrastructure for hyperscalers and enterprises across the region.

As Asia Pacific’s digital transformation accelerates, Digital Edge is building the infrastructure that powers the next wave of AI and cloud growth. Joining Digital Edge means being part of a high-growth platform at the forefront of AI and cloud infrastructure, where you can make a tangible impact on Asia-Pacific’s digital future.

Our values:

• Respect: We embrace diversity and collaboration.
• Innovation: We share ideas and solve problems.
• Strive: We are driven and determined.
• Excellence: We seek to deliver the best.
• Responsibility: We do what’s right for our people and the planet.

What we need:

The System Engineer is responsible for the hands‑on delivery and reliable day‑to‑day operation of server, virtualisation and storage infrastructure across Digital Edge’s data centre portfolio, an estate of more than 100 physical servers supporting more than 180 critical virtual machines. As an individual contributor on a vendor‑agnostic platform, the role covers physical servers, hypervisors, hyperconverged infrastructure (HCI), enterprise storage, storage area networks (SAN) and supporting platform services; virtual machine guest operating systems and applications remain with their owners, although the System Engineer works with them to diagnose infrastructure dependencies.

Working closely with the Principal System Engineer, the role turns approved designs into consistent, supportable deployments, carries out standard tasks and approved changes within delegated authority, and sizes routine requests independently within approved standards and thresholds. New or complex requirements, design deviations, data integrity risks and unresolved or recurring incidents are escalated to the Principal System Engineer, keeping the platform stable, secure and well documented.

Key responsibilities:

1. Server Delivery & Lifecycle

• Build, configure and maintain servers and clusters to approved designs and build standards, verifying hardware, firmware, driver, hypervisor and out‑of‑band management compatibility before deployment.
• Plan and apply hypervisor, firmware, BIOS and driver patches and updates to assigned hosts and clusters in line with approved baselines and maintenance windows, validating compatibility and rollback before each update; guest operating system patching remains with virtual machine owners.
• Provision workload resources and deliver assigned upgrades, migrations, hardware refreshes and decommissioning, validating each handover against agreed acceptance criteria.
• Keep asset, configuration, test and support records accurate and current for all assigned infrastructure.

2. Storage & Data Protection

• Operate enterprise storage and Fibre Channel and iSCSI SANs, including zoning, LUN presentation, host bus adapters (HBAs) and multipathing.
• Diagnose storage latency, IOPS, throughput, capacity and path‑health issues with network engineers and vendors.
• Where ZFS is deployed, operate pools and datasets, monitor pool health and perform approved snapshot, replication, scrub and recovery tasks, escalating redundancy, capacity and data integrity risks to the Principal System Engineer.
• Operate backup and replication services and run scheduled restore and disaster recovery tests against agreed recovery point (RPO) and recovery time (RTO) objectives.

3. Requirements Gathering, Sizing & Performance

• Collect workload requirements and utilisation data with service owners, covering peak demand, growth, availability and recovery needs.
• Size routine requests independently within approved standards and thresholds, checking memory population, PCIe slot connectivity and device compatibility; prepare initial sizing for new or complex requirements under the Principal System Engineer’s technical direction.
• Maintain performance baselines, flag capacity constraints early and implement validated tuning with documented rollback plans.
• For approved RDMA or RoCE deployments, validate host NIC,