HR Employee Relations Specialist

4 weeks ago

Cebu City, Central Visayas, Philippines Chong Hua Hospital Full time

The HR Employee Relations Specialist provides organization-wide HR services, programs, strategies, and primary point of contact in explaining and providing advice to employees about company and governmental rules, regulations, and procedures, and need for compliance. The role's key responsibilities are as follows:

Grievance and Discipline Handling:

  • Manage and oversee the grievance procedure, ensuring that grievances are addressed promptly and impartially.
  • Assist in managing the disciplinary process, from investigation to resolution, ensuring fairness and consistency in enforcement.
  • Prepare reports on employee relations matters and assist with decision-making in disciplinary actions.
  • Investigate and document workplace complaints, grievances, or misconduct in line with company policies and legal requirements.
  • Provide guidance to employees and managers on employee relations issues, including performance management, conflict resolution, and workplace behavior.

Reporting and Documentation:

  • Maintain accurate records of employee relations cases, including investigations, resolutions, and outcomes.
  • Prepare regular reports for senior management on employee relations trends, issues, and resolutions.
  • Ensure all records are confidential, in compliance with data protection laws, and accessible when needed for audits or legal purposes.

Policy Development and Implementation

  • Assist in the development, review, and implementation of company policies and procedures to ensure alignment with labor laws and best practices.
  • Monitor and ensure that company policies are consistently applied across the organization.
  • Conduct regular training and awareness programs for employees and managers on relevant policies and laws; as well as staying up-to-date with local labor laws, regulations, and industry standards to ensure the company remains compliant.

Qualifications:

  • Graduate of BS/BA Psychology or equivalent.
  • At least three (3) years' experience in Human Resources. Experiences working in HR Employee Relations is an ultimate advantage; as well as Certifications in Human Resources or Employee Relations.
  • Strong knowledge of Philippine labor laws (e.g., Labor Code, DOLE regulations, etc.) and employee rights.
  • Above average computer and systems knowledge (MS Office, Excel, Outlook, etc.) Demonstrated ability to deal with confidential information; Proactive and solution-oriented approach to problem-solving.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Strong organizational and time management skills.
  • Must be willing to work onsite Monday- Friday, 8am-5pm.
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