Onboarding & Customer Success Specialist

MyPass Global is seeking a Customer Success Specialist to ensure smooth onboarding and post-onboarding support for owner clients. You will help set up portals, mobilise workers, and drive adoption across our core platform.In this role you will ramp on your accounts, manage renewals and retention, and collaborate with Sales, Marketing, and Product to identify...

CrewBloom is seeking a proactive Customer Success Associate to join our remote team. You will guide new customers through onboarding, explain services, and maintain professional communication primarily via email to foster long-term relationships. This early-career friendly role suits someone who enjoys solving problems, delivering excellent support, and...

MyPass Global in Cebu City is seeking a Customer Success Specialist to ensure smooth onboarding, proactive communication, and effective collaboration. You will support Customer Success Managers by setting up customer portals, mobilising workers, and sustaining high satisfaction as you ramp on your assigned accounts.In the longer term, you’ll manage...

Who are we?MyPass Global is a multi-award-winning workforce compliance software company. Our cutting-edge technology helps companies in high-stakes industries reduce risk, save up to 70% on back-office costs, and create safer work environments through our digital workforce solutions. As we rapidly expand with offices worldwide, we are seeking the next...

Role Outcome The Customer Success Specialist (CSS) ensure a seamless customer onboarding process through proactive communication, problem solving, and collaboration. This role manages a delegated account portfolio to support the Customer Success Managers in delivering day-to-day service to customers — setting up customer portals, mobilising workers, and...

Who are we? MyPass Global is a multi-award-winning workforce compliance software company. Our cutting-edge technology helps companies in high-stakes industries reduce risk, save up to 70% on back-office costs, and create safer work environments through our digital workforce solutions. As we rapidly expand with offices worldwide, we are seeking the next...

Who are we? MyPass Global is a multi-award-winning workforce compliance software company. Our cutting-edge technology helps companies in high-stakes industries reduce risk, save up to 70% on back-office costs, and create safer work environments through our digital workforce solutions. As we rapidly expand with offices worldwide, we are seeking the next...

You Have:2+ years of experience working in a customer servicePrior success in achievement of personal and team sales quota/goalsExperience in high-volume callingExperience learning new technology and dataProcess orientation and ability to follow call scriptsProblem solving skillsExcellent knowledge of MS Office programsExperience working with Salesforce.com...

2+ years of experience working in a customer service Prior success in achievement of personal and team sales quota/goals Experience in high-volume calling Experience learning new technology and data Process orientation and ability to follow call scripts Problem solving skills Excellent knowledge of MS Office programs Experience working with Salesforce.com or...