Personal Shopper Manager

3 days ago

Bacoor, Cavite, Philippines The SM Store (SM Mart Inc.) Full-time ₱360,000 - ₱480,000 Contract

Job Function:

This role involves building strong relationships with business clients, driving sales, and offering tailored solutions to meet their corporate needs, all while ensuring a customer-first attitude

Responsibilities

  • Manage and develop corporate client accounts, ensuring sales growth, customer satisfaction, and long-term retention.

  • Generate leads through networking, referrals, and close coordination with internal business units.

  • Provide personalized product recommendations based on the business needs of each corporate client.

  • Engage with B2B clients via inbound/outbound calls, emails, and meetings to present new product offerings, trends, and special promotions.

  • Process orders, upsell, and cross-sell to meet corporate clients’ requirements, ensuring a seamless and efficient transaction process.

  • Maintain detailed records of client interactions, order history, and account updates using the appropriate tools and systems to support both retention and reactivation efforts.

  • Collaborate with internal teams to ensure timely delivery and smooth execution of corporate orders.

  • Ensure every interaction reflects a customer-first attitude, making client satisfaction and loyalty a top priority.

Qualifications

  • Bachelor’s Degree in Business, Marketing, or a related field.

  • Minimum of 2-3 years of experience in a sales or customer support role, with a focus on corporate or B2B sales.

  • Strong communication and negotiation skills, with the ability to build and maintain client relationships.

  • Goal-oriented with a strong drive to meet sales targets and deliver exceptional service.

  • Excellent organizational skills and attention to detail