Healthcare Virtual Assistant
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Healthcare Virtual Assistant - Registered / USRN (Remote)
Wing is on the exciting mission of redefining the future of work for companies worldwide We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
And we’re looking for a Healthcare Virtual Assistant to start immediately
Duties and Responsibilities include but are not limited to:
- Call patients to relay test results in a timely and professional manner.
- Create and process referrals for specialised healthcare providers.
- Order labs and imaging while coordinating and scheduling appointments for patients.
- Maintain and update electronic medical records (EMR), ensuring accuracy and compliance.
- Ensure adherence to healthcare regulations, including HIPAA compliance and patient confidentiality.
- Use communication tools like Avaya soft phone to interact with patients and healthcare providers.
- Ad hoc tasks as needed to support the healthcare team.
Qualifications:
- RN License (USRN any state)
- At least 1-year experience as a Medical Virtual Assistant
- Specialisation or experience in patient care, family medicine, acute care, or clinical settings is preferred
- Excellent English communication skills both written and verbal (At least C1 level)
- Solid understanding of medical terminologies and practices
- Proficient in EHR/EMR systems and ability to troubleshoot common technical issues
- Understanding of healthcare privacy regulations
- Strong interpersonal skills
- Solid organizational & time management skills with keen attention to details
- Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP
- Able to work on a graveyard shift
Technical Requirements:
- USB Headset with Noise Cancellation feature
- Working Webcam
- Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
- Main Internet Service Speed: at least 25 Mbps wired connection
- Backup Internet Service Speed: at least 10 Mbps
Benefits:
- Performance Incentives
- Job Security and Stability
- Paid Training
- Inclusive Culture
- Upskilling Opportunities
- 100% Work-From-Home
- Exceptionally Supportive Team
- Opportunities for Career Growth
- Fun Work Environment
- Holiday & Overtime Pay
Schedule: US work hours (40 hours per week)
Location: This is a remote job
Salary Package (with HMO):
- Entry Level (1-3 years of experience): Up to PHP 39,500
- Intermediate Level (3-5 years of experience): Up to PHP 48,000
- Expert Level (5+ years of experience): Up to PHP 53,000
Please note:
- Only qualified candidates will be invited to take the assessment & scheduled for an interview.
- We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.
₱39,500 - ₱53,000 a month
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