IT Support Staff

About the Company:BTI Payments Philippines, Inc., is an independent diversified payments technology provider. We are accredited by the Bangko Sentral ng Pilipinas (BSP) as Operator for Payment System, and BancNet as Independent ATM deployer.To date, we own and manage over 4,000 Pay & Go kiosks and 39 Cash Connect ATM machines nationwide.We are a wholly owned...

Key ResponsibilitiesCoordinate and manage schedules between sales and engineers to ensure timely and efficient service delivery.Communicate with sales team and engineers regarding schedules, service requirements, updates, and operational concerns.Log and track all equipment, tools, and company assets taken out and returned by engineers, ensuring proper...

IT Technical Support role providing hardware and software support, troubleshooting, maintenance and updates for office users. You will resolve technical errors, install and upgrade security software, perform testing and evaluations of new software and hardware, and maintain accurate inventory of IT resources.Key responsibilitiesProvide hardware and software...

Provide on-site and remote desktop support for end-users (hardware, software, and peripherals)Perform basic troubleshooting, installation, and configuration of IT equipmentHandle service requests and elevate technical issues when necessaryMaintain proper documentation of issues and resolutionsPerform field work as required to support business operationsWork...

QUALIFICATIONS A Bachelor's degree in Finance, Banking, Accounting, or any business-related course Fresh graduates are highly encouraged to apply Basic proficiency in MS Excel (spreadsheets, basic formulas) and MS Word (typing documents, reports). Good communication and interpersonal skills Must have the following requirements: SSS, Pag-ibig, Philhealth,...

Responds to various member queries captured from the digital and social media platforms of Philcare (Member Gateway, Facebook, Twitter, Email, Livechat, and Heyphil)Handles Outpatient Approvals to support the spill over of calls from the call centers.Issues Letter of Authorization (LOA) based on the authorized limits, guidelines and protocols of Philcare...

Provide desktop support (installation, configuration, troubleshooting of hardware/software, printers, and network connectivity).Act as first-level Service Desk support, handling user requests and incidents.Perform fieldwork within Makati, Taguig, or Pasig as needed for onsite support.Document issues and resolutions in the ticketing system.Escalate unresolved...

On-site - Makati Fresh Graduate/Student Bachelor Full-time Job Description Provide on‑site and remote desktop support for end‑users (hardware, software, and peripherals) Perform basic troubleshooting, installation, and configuration of IT equipment Handle service requests and elevate technical issues when necessary Maintain proper documentation of...

Job Description POSITIONTITLE : MERCHANTSUPPORT STAFF REPORTSTO : LOANS BOOKING & DISBURSEMENT HEAD DIRECTLYSUPERVISES : N/A UNIT/DEPARMENT :LID – LOANS BOOKING & DISBURSEMENT UNIT DIVISION/GROUP :OPERATIONS DIVISION JOBSUMMARY The MerchantSupport Staff is responsible for handling merchant/SKU creation and maintenancerequests and daily...