Warehouse Receiving/Dispatching Specialist

1. Receiving Operations

• Receive incoming products, materials, and returns in accordance with established warehouse procedures.
• Verify delivered items against purchase orders, delivery receipts, transfer documents, and other supporting records.
• Inspect incoming products for quantity, quality, packaging condition, and compliance with company standards.
• Record and report shortages, overages, damaged items, and other receiving discrepancies.
• Ensure all received goods are properly labeled, documented, and endorsed for put-away.
• Coordinate with Procurement, Inventory, and Quality teams regarding receiving concerns and discrepancies.
• Oversee the administration of Debit Memo (DM) and Credit Memo (CM) transactions, including the management and control of the Bad Order (B.O.) inventory and storage area.

2. Dispatching Operations

• Coordinate daily dispatch schedules based on approved delivery plans and customer requirements.
• Verify the completeness and accuracy of picked orders prior to loading.
• Ensure the correct products, quantities and documentation are prepared before dispatch.
• Supervise loading activities to ensure proper handling, product protection, and vehicle loading standards.
• Confirm that delivery documents, invoices, pick lists, and checklist are complete before vehicle release.
• Coordinate with Logistics and Fleet personnel to ensure timely dispatch of delivery vehicles.
• Review and approve gate passes for the delivery team upon completion of the loading process and verification of all required delivery documents.

3. Inventory Control

• Maintain accurate inventory movement records for all receiving and dispatch transactions.
• Ensure timely system updates for inbound and outbound inventory.
• Support cycle counts, stock verification, and physical inventory activities.
• Assist in investigating inventory variances and implement corrective actions.
• Ensure the prompt processing and documentation of not served products for proper inventory disposition and timely resolution.

4. Documentation and Reporting

• Maintain complete and organized receiving and dispatch records.
• Prepare daily, weekly, and monthly reports on receiving, dispatch performance, and operational issues.
• Monitor and report key warehouse performance indicators (KRA’s) related to receiving and dispatch operations.

5. Compliance and Warehouse Operations

• Ensure compliance with warehouse Standard Operating Procedures (SOPs), safety regulations, and company policies.
• Maintain cleanliness, orderliness, and proper storage practices within receiving and dispatch areas.
• Promote proper material handling techniques to minimize product damage and workplace incidents.
• Support continuous improvement initiatives to enhance warehouse efficiency and service quality.

6. Coordination and Problem Resolution

• Coordinate with Warehouse Operations, Inventory Control, Logistics, Procurement, and Sales to resolve operational issues.
• Investigate and document receiving and dispatch discrepancies, delayed shipments, and customer delivery concerns.
• Recommend process improvements to improve receiving accuracy, dispatch efficiency, and inventory reliability.

Working Hours : 8:00 am - 5:00 pm (Monday - Saturday)

6:00 am - 3:00 pm (Monday - Saturday)

(Sunday - if necessary)

Place of Work : Head Office - Bulaon, City of San Fernando, Pampanga
Overtime : Willing to extend working hours when required.