Collaboration Engineer II

3 days ago


Manila, National Capital Region, Philippines Global Payments Process Centre, Inc. Full time
Summary of This Role

Responsible for administering and coordinating collaboration solutions with cloud computing, productivity and collaboration tools, software, and products. Plans, develops, documents, and implements enhancements to collaboration workspace and complementary systems. Provides support and consultation to remote locations or clients in order to identify requirements and configuration resources. Supports instant messaging and online meeting facilities. Provides support for mobility solutions, SaaS Management Platforms (SMP), and extended services. Provides support for all messaging and collaboration issues, working with peers to provide coaching and feedback.

What Part Will You Play?
  • Learns and becomes more familiar with the administration of collaboration solutions and SaaS Management Platforms (SMP). Assists with more complex duties such as monitoring servers for proper routing of mail/messages, system access, storage requirements, security, and assistance with problem resolution.
  • Documents planning and development, and assists with the implementation of enhancements to collaboration solutions. Becomes progressively familiar with new and existing systems and storage requirements by participating in the review process and assisting with planning and implementation.
  • Conducts testing of new features in collaboration solutions.
  • Produces established project reports and other documentation throughout project lifecycles and quality assurance for respective projects.
  • Provides technical support and develops more in-depth knowledge by assisting experienced peers with internal/external customer problems on messaging services (email, instant messaging, online meeting facilities, and mobility solutions).
  • Escalates issues requiring more experience and in-depth knowledge.
  • Assists with the deployment and support of other collaborative technologies.
  • Supports more experienced peers' duties as assigned.
What Are We Looking For in This Role?

Minimum Qualifications

  • Bachelor's Degree
  • Relevant experience or degree in a technology-related field or relevant experience in lieu of a degree
  • Typically a minimum of 2 years of relevant experience

Preferred Qualifications

  • Bachelor's Degree in an IT-related field
  • 4+ years of relevant experience
  • Knowledge of Google Workspace, BetterCloud, and basic SMTP
What Are Our Desired Skills and Capabilities?
  • Skills/Knowledge - Developing professional expertise, applies company policies and procedures to resolve a variety of issues.
  • Job Complexity - Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships.
  • Supervision - Normally receives general instructions on routine work, detailed instructions on new projects or assignments.
  • Knowledge of Google Workspace, BetterCloud, basic SMTP knowledge, and customer service skills.
#J-18808-Ljbffr

  • Manila, National Capital Region, Philippines RELX Full time

    As an Analytical Test Engineer II at RELX, you will be responsible for performing risk and fraud analysis tasks and calibrations within a specific functional area or data type.Main ResponsibilitiesSupport business operations through risk and fraud analysis and research.Maintain daily monitoring to ensure product accuracy.Modify pre-designed queries to assess...


  • Manila, National Capital Region, Philippines Gig Engineer Full time

    About the RoleWe are seeking an experienced Senior Facade Designer to join our team at Gig Engineer. As a key member of our facade design team, you will play a crucial role in leading and managing the facade design process across multiple projects.You will collaborate with architects, engineers, contractors, and consultants to ensure seamless integration of...


  • Manila, National Capital Region, Philippines Gig Engineer Full time

    Key ResponsibilitiesLead and manage facade design projects from conceptual development to construction documentation.Collaborate with cross-functional teams to ensure seamless integration of facade designs with overall project objectives.Supervise and mentor a team of facade designers, fostering a collaborative and productive work environment.Conduct design...


  • Manila, National Capital Region, Philippines Gig Engineer Full time

    Lead and manage the facade design process, covering conceptual development, technical detailing, and construction documentation across multiple projects.Collaborate with architects, engineers, contractors, and consultants to ensure seamless integration of facade designs with overall project objectives, balancing aesthetics, function, performance, and...


  • Manila, National Capital Region, Philippines Zendesk Group Full time

    Software Engineer II, Site ReliabilityJob DescriptionAre you ready to join a world-class team of software engineers and make a real impact? As a Software Engineer - Site Reliability at Zendesk, you will have the opportunity to work on exceptionally innovative projects that are revolutionizing the customer service industry. We are looking for ambitious and...


  • Manila, National Capital Region, Philippines SupportNinja Full time

    As a Network Engineer II (SD-WAN), you will play a critical role in supporting the growth and success of our business. You will design, deploy, and maintain our SD-WAN infrastructure, ensuring seamless connectivity and reliable performance for our clients.Key Skills and Qualifications:Minimum 4 years of experience as a network engineer, with a strong focus...


  • Manila, National Capital Region, Philippines REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC. Full time

    About Us:REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC. is a leading provider of high-quality business solutions. We are committed to delivering exceptional results and fostering a collaborative work environment. As a Quality Test Engineer II, you will play a vital role in ensuring the accuracy and reliability of our data extraction tool.Key...


  • Manila, National Capital Region, Philippines Global Payments Process Centre, Inc. Full time

    About the RoleWe are seeking a skilled Collaboration Engineer Specialist to join our team at Global Payments Process Centre, Inc. This role is responsible for administering and coordinating collaboration solutions with cloud computing, productivity, and collaboration tools, software, and products.Key ResponsibilitiesPlan, develop, document, and implement...


  • Manila, National Capital Region, Philippines ERNI Full time

    About UsERNI is a leading software development company founded in 1994 and headquartered in Switzerland. With over 800 employees worldwide, we specialize in IT and software engineering, driving innovation in process and technology.Our CultureWe foster an inclusive culture where our employees thrive in a collaborative and diverse work environment. Our global...


  • Manila, National Capital Region, Philippines Zendesk Group Full time

    Job OverviewAt Zendesk Group, we are seeking a skilled Software Engineer II, Site Reliability to join our team. As a key member of our site reliability engineering group, you will be responsible for ensuring the flawless operation of our systems.This is an exciting opportunity to work on innovative projects that are revolutionizing the customer service...


  • Manila, National Capital Region, Philippines Capgemini Philippines Corp. Full time

    About the Job:As a Network Engineer II, you will play a critical role in designing, implementing, and maintaining our organization's complex network infrastructure. You will work closely with cross-functional teams to ensure seamless integration of network solutions and develop expert knowledge of Nexus platforms and/or F5 load balancers.Key...

  • Software Engineer

    5 days ago


    Manila, National Capital Region, Philippines REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC. Full time

    As a Software Engineer at REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC., you will drive innovation and collaboration in software development, performing complex research and design assignments within a software functional area.Key Responsibilities:Create detailed specifications for system components of moderate complexity.Analyze and resolve technical...


  • Manila, National Capital Region, Philippines Stagwell Inc. Full time

    As a Collaboration Systems Engineer, you will be part of our worldwide team supporting over 80 companies and 14,000 staff members. We provide best-in-class tools and methodologies for frictionless work on behalf of our clients and partners.


  • Manila, National Capital Region, Philippines REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC. Full time

    Job OverviewWe are seeking a highly skilled Machine Learning Engineer to join our team at REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC. As a key member of our data engineering team, you will be responsible for designing, developing, and maintaining complex data pipelines and machine learning models that drive business value.Key ResponsibilitiesDesign and...

  • Process Engineer

    4 days ago


    Manila, National Capital Region, Philippines Chiyoda Philippines Corporation Full time

    Qualifications:Licensed Chemical EngineerExperience as person-in-charge of various Process design activities.Experience as checker/reviewer of Process deliverables.3-5 years of experience in Process Engineering Design.Job description:Perform detailed engineering calculations relative to process/ utilities/ offsite area including process control and equipment...

  • Architect II

    3 days ago


    Manila, National Capital Region, Philippines Poutrix Full time

    As an Arcadian, you already help us deliver world leading sustainable design, engineering, and consultancy solutions for natural and built assets. You are part of our global business comprising 36,000 people, in over 70 countries, dedicated to improving quality of life.Everyone has an important role to play. With the power of many curious minds, together we...


  • Manila, National Capital Region, Philippines MTI Advanced Test Development Corp. Full time

    Job SummaryThe Cyber Security Operations Analyst II role at MTI Advanced Test Development Corp. is a critical position that involves protecting the company's information systems and networks from cyber threats.Key responsibilities include proactive threat hunting, monitoring, detecting, analyzing, and responding to security incidents, managing multi-vendor...


  • Manila, National Capital Region, Philippines RELX Full time

    Job OverviewThis role plays a vital part in the success of our sales organization by providing data-driven insights and analysis to inform business decisions.We are seeking a highly skilled Business Data Analyst II who will be responsible for analyzing and interpreting complex data sets, developing reports and visualizations, and collaborating with...


  • Manila, National Capital Region, Philippines Capgemini Philippines Corp. Full time

    About the Team:We are a dynamic team of network engineers working together to deliver exceptional network solutions to our clients. As a Network Engineer II, you will be part of a collaborative environment where innovation and creativity thrive. Our team is passionate about staying ahead of the curve and exploring new technologies to improve network...


  • Manila, National Capital Region, Philippines iSupport Worldwide Full time

    Elevate Your Career in Technology and DataSenior Azure Endpoint EngineerTake charge of endpoint security and management for Windows and macOS devices using Microsoft Intune, Autopilot, and Jamf. As a Senior Azure Endpoint Engineer, you'll deploy, automate, and troubleshoot solutions that ensure seamless operations while driving security compliance.Who We're...