Call Center Representative
3 days ago
Philippines
iFive Inc.
Full-time
₱279,000 - ₱469,000 Contract
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On-site - Quezon City No Exp Required High/Senior High School Full-time
Job Description
Government Mandated Benefits
Insurance Health & Wellness
Health Insurance, Life Insurance, Mental Insurance, HMO
Employee Discount, Sleeping Quarters
Professional Development
Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Vacation Leave
- Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
- Provide accurate information regarding products and services to customers.
- Handle and resolve customer complaints efficiently and effectively.
- Document customer interactions and feedback in the call center system.
- Collaborate with team members to improve customer service and operational processes.
Requirements
- Educational Qualifications: High School diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Strong customer service skills
- Skills and Competencies: Proficient in English language
- Skills and Competencies: Familiarity with call center operations
- Qualities and Traits: Excellent communication and problem-solving skills
- Qualities and Traits: Ability to work in a team-oriented environment
Customer Service English Language Call Centre
Sourcing Specialist iFive Inc.
Working Location
8th floor, Current latitude and longitude 14.590968504196764, 121.0814400507718
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