D365 CRM Technical Head

2 weeks ago


Manila, National Capital Region, Philippines Socium - Teams Done Differently Full time
D365 CRM Technical Head (Pioneering Team)

As the D365 CRM Technical Head for Microsoft Dynamics 365 implementation projects, you'll collaborate extensively with the passionate certified experts on the technical delivery services teams. Your responsibilities will include program leadership, resource planning, and ensuring program profitability while implementing and supporting Microsoft Dynamics 365 and solutions. Leveraging Microsoft project management tools and implementation methodologies, as well as industry best practices, you'll guide successful projects.

Key Responsibilities:

  • Act as a trusted adviser and Business Applications program delivery management SME to clients in implementation and support projects.
  • Responsible for delivering the required outcomes from the program delivery, from mobilization and initiation to execution and closure.
  • Planning and designing the program and proactively monitoring its overall progress, resolving issues, and initiating corrective action as appropriate.
  • Defining the program's organization and internal governance framework.

Key Requirements:

  • Manage complex SaaS-based business applications, particularly Microsoft Dynamics 365 CRM/ERP, in the banking/financial services sector.
  • Lead full lifecycle implementations for these platforms.
  • Handle multiple concurrent projects with geographically dispersed consulting teams.
  • Act as a Business Consultant with deep expertise in one or more areas of Microsoft Dynamics 365 CRM/ERP.
  • Ensure solutions are tailored to meet project objectives and maximize value.

For interested candidates, please share your CV with michael@socium.team, highlighting your experience in Microsoft Dynamics 365 CRM/ERP.

Seniority Level

Director

Employment Type

Full-time

Job Function

Project Management and Strategy/Planning

Industries

Business Consulting and Services and Banking

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