Remote End User Engineer | Help Desk Analyst

5 days ago

Quezon City, Metro Manila, Philippines SYSGEN RPO Remote Full-time ₱424,000 - ₱580,000 Contract

SYSGEN RPO is seeking an End User Engineering (EUE) Analyst to support global users in a 100% remote capacity. The role covers Level 1/2 IT incidents across Windows, macOS, Office 365, and AD, with cross-country collaboration to sustain service quality.

The position emphasizes strong customer service, clear English communication, and the ability to work diverse shifts to back a 24/7 environment. Prior help desk experience is preferred, focusing on dependable, proactive problem solving.