Sales QA/Coach

3 weeks ago


Iloilo City, Western Visayas, Philippines Callbox Inc Full time

Callbox has been a leader in B2B lead generation for over 20 years, helping businesses achieve sustainable growth. We connect clients with qualified leads through various channels, providing the tools to convert those leads into sales and boost overall revenue. Quality is our focus. With 1.3M+ delivered leads and 20k+ successful programs, we cultivate connections that convert, not just generate leads. Our multilingual support (15+ languages) breakdown barriers, reaching wider audiences. Founded in 2004, Callbox is the world's largest provider of outsourced B2B marketing and sales support, leveraging human and AI-powered strategies to help clients close more deals.

Skills & Competencies:
  • Sales Acumen – Can mentor and guide top-tier sales professionals, reinforcing best practices while introducing innovative strategies
  • Command Presence – Gains respect from experienced salespeople who value confidence, professional demeanor, and strong communication skills
  • Strong Follow-Through – Ensures sales processes and best practices are consistently upheld
  • Language Proficiency – Fluent in English and ideally proficient in an additional language
  • People Skills & Rapport-Building – Builds strong relationships with high-performing sales professionals while maintaining authority and influence
  • Adaptability & Tactical Thinking – Tailors coaching approaches based on the team's strengths, challenges, and evolving sales strategies
  • Problem-Solving & Sales Strategy Development – Introduces new techniques to keep the team competitive and aligned with business goals
Personality Traits:
  • Confident & Assertive – Can hold their own in a room full of sales-driven personalities
  • Quick-Witted & Articulate – Communicates with intelligence, clarity, and charisma
  • Street-Smart & Strategic – Understands both the psychology behind sales and the technical execution of sales strategies
  • Resilient & Thick-Skinned – Handles challenges and pushback from strong personalities without losing credibility
Ideal Work Style:
  • Highly Engaging – Keeps high-energy sales teams actively involved in coaching sessions
  • Results-Driven – Focused on measurable sales improvements and performance growth
  • Influential & Persuasive – Effectively steers top performers toward company sales standards while fostering a sense of autonomy
Who Should Fit the Role:

A seasoned sales professional with extensive coaching experience who understands the competitive and high-expectation nature of top-tier sales teams. This individual is confident enough to assert authority and knowledgeable enough to introduce progressive sales strategies while ensuring adherence to established sales principles. Their strong interpersonal skills allow them to connect with high-performing salespeople while maintaining accountability and driving performance.

Educational Background:
  • Bachelor's Degree in Business Administration, Marketing, or a related field
  • Sales training certifications (e.g., Sandler, SPIN Selling, Challenger Sales) are a plus
Professional Experience:
  • 5+ years in sales, with at least 2 years in a sales coaching or QA role
  • Experience working with BDMs and BDRs in a high-pressure, target-driven environment
  • Proven track record in B2B sales, lead generation, or client acquisition
  • Hands-on experience coaching high-performing sales professionals with different sales styles and strategies
  • Familiarity with fast-paced, highly competitive sales environments, where adaptability and resilience are key
  • Experience in roles requiring high-level negotiation is a plus
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