Medical Virtual Assistant: GMVA in Quezon City

3 days ago

Pasig, Metro Manila, Philippines Medcare Directory Remote Full-time ₱509,000 - ₱609,000 Contract
# Medical Virtual Assistant: GMVA in Quezon CityGMVAQuezon City, National Capital Region, Philippines Start Date14/09/2026800.00 ContractGMVA is hiring a Medical Virtual Assistant for permanent work from home in Quezon City, National Capital Region, Philippines. The role uses an independent contractor arrangement and carries a starting rate of $800 USD per month. The work covers patient calls, appointment support, medical records, insurance checks, and front-desk triage.
GMVA classifies the position as full-time work. The position serves medical operations through inbound and outbound calls, data verification, patient intake, and communication between patients and providers. Applicants need at least 1 to 2 years of experience in a medical-related background and should be prepared for night shifts. Medical records and appointment support are common functions within healthcare jobs.
* Role: Medical Virtual Assistant
* Employer: GMVA
*

Location:
Quezon City, National Capital Region, Philippines
* Work mode: Permanent work from home
* Employment arrangement: Independent contractor
* Work schedule: Full-time; night-shift availability is required
* Starting

salary:
$800 USD monthly
* Application deadline: Not provided by the employer.
Apply For This RoleApplicants need a healthcare-related background, strong English communication skills, and familiarity with medical terminology before applying. Night-shift availability and a suitable remote workstation are also part of the application decision.## The Work In Medical Virtual AssistanceThe role handles inbound and outbound calls about inquiries, appointments, and data verification. Patient records support includes collecting medical history through Cerner, Epic, AthenaNet or AthenaHealth, and NextGen. Insurance work covers eligibility and coverage checks, while administrative work includes scheduling, email management, record management, and time keeping.
* Manage patient and provider calls with professional phone etiquette.
* Collect medical histories and verify healthcare insurance coverage.
* Schedule appointments and maintain patient records.
* Support admissions, new patient intake, and front-desk triage.
* Explain health promotion information and care plans within the assigned workflow.
* Act as a communication link between patients and providers.
* Follow HIPAA policy during medical support work.
Daily tasks combine patient communication with accurate data entry and record handling. The role also includes appointment inquiries, time keeping, and email management, so the work requires consistent attention to details that affect patient access and provider operations.## Skills And Experience For Patient SupportGMVA requires at least 1 to 2 years of experience in a medical-related background. A healthcare-related degree is highly preferred, while familiarity with medical terminology is required. Strong verbal and written English communication supports calls, records, appointment coordination, and patient-provider communication.
The position also requires intermediate Google Workspace or Microsoft Office skills. Applicants need strong attention to detail, impartiality, organization, computer proficiency, and willingness to work night shifts. HIPAA certification is a plus rather than a stated requirement.
* Medical-related background with 1 to 2 years of experience.
* Healthcare-related degree highly preferred.
* Strong verbal and written English.
* Knowledge of medical terminology.
* Intermediate Google Workspace or Microsoft Office skills.
* Strong organization, attention to detail, impartiality, and computer skills.
* Willingness to work night shifts.## Remote Work RequirementsThe permanent work-from-home arrangement requires a quiet, reliable workstation that supports calls, documentation, scheduling, and record management. The minimum setup includes a suitable computer, a USB noise-cancelling headset, a clear camera, and primary and backup internet connections.
A backup computer or an uninterrupted power supply must support the workstation for at least three hours. GMVA also specifies a primary DSL or fiber connection of at least 100 Mbps and backup internet of at least 20 Mbps through a cellular connection.## Training And Contractor TermsGMVA provides free training, paid time off, HMO coverage, optical rewards, and performance-based increases. The work-from-home arrangement continues as part of the contractor engagement, and the role includes a starting monthly rate rather than an undisclosed pay range.
The employer identifies the position as independent contract work with a full-time workload. The published pay is a starting rate of $800 USD per month. Any change to that rate depends on the employer's stated performance-based increase process.## Questions

About The Role
### Where Is The Medical Virtual Assistant Role Based?The role is based in Quezon City, National Capital Region, Philippines, with permanent work from home.### What Employment Arrang