CSR | Open for Starters | Davao Site

6 days ago


Davao City, Davao, Philippines IBEX Global Solutions (Philippines) Inc. Full time

How to join our team?

  1. Click "Apply"
  2. Visit us at:
  • Upper G/F, Felris Centrale Quimpo Boulevard, Davao City every Monday to Friday between 10 AM - 7 PM
  • SM Lanang Premier, Fountain Court, J.P. Laurel Ave., Agdao Davao City every Monday to Friday between 10 AM - 7 PM
  1. Online interview via Zoom | Monday to Friday between 12 PM - 7 PM: Join Zoom Meeting

Job Description

  • Handle incoming calls from customers proficiently
  • Assess customers' needs and provide personalized guidance
  • Maintain optimal call durations while ensuring a friendly, informative, and helpful approach
  • Uphold productivity and quality benchmarks
  • Exhibit a sense of urgency in addressing customer queries
  • Escalate customer issues accurately and promptly
  • Deliver timely, accurate, and professional customer service
  • Maintain a positive and professional attitude, reflecting positively on the company
  • Utilize departmental resources, policies, and procedures effectively.

What should you expect from us?

ibex-clusive Benefits:

  • Work Onsite Allowance*
  • Extensive HMO coverage for you and your dependents
  • Non-taxable allowance on top of your basic salary
  • Excellent Program Incentives based on performance
  • Group Life Insurance
  • 30 Service Incentive Leaves (15 days convertible to cash)

We accept walk-in applicants. For faster processing, drop by on our Davao Recruitment Hub at Upper G/F, Felris Centrale Quimpo Boulevard, Davao City or at SM Lanang Premier, Fountain Court, J.P. Laurel Ave., Agdao from 10 AM to 5 PM so you can experience our 1-day hiring process.

*Terms and conditions apply

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