Remote WFM Team Lead: Optimize Scheduling

MicroSourcing International is seeking an experienced Accounts Payable Team Lead to guide a proactive AP team from a home-based setup. You will drive process improvements, manage high-volume invoice processing, and ensure timely weekly, monthly, and quarterly closings with precision. The ideal candidate has advanced MS Excel skills, expert knowledge of...

ClearDesk is seeking a Home Care Scheduler (Team Lead Experience) to keep caregiver and client schedules running smoothly from a remote location. You will coordinate shifts, handle last-minute changes, and support a U.S.-based home care client with operations and admin tasks. You’ll work with WellSky, respond to calls via VoIP, and maintain calm, organized...

Stay Finance Pty Ltd is hiring an Operations Manager to lead a small remote team, driving performance, accountability, and scalable processes. You will build efficient systems, mentor team members, and cultivate a high‑performance culture that aligns with company priorities.You will monitor KPIs, coach staff, and help implement SOPs while collaborating...

Global Payments is seeking a Workforce Management Scheduler to join its global Workforce Management team. The role focuses on building optimized agent schedules and rosters based on demand, maintaining accurate data in WFM systems, and delivering intraday forecasts to improve staffing accuracy across a dynamic, global operation.The ideal candidate brings 2+...

FGC+ is transforming US businesses through outsourcing, building remote teams, and delivering exceptional service. Our Workforce Management (WFM) Analyst protects SLA and ASA targets by owning forecasting, scheduling, and intraday management, aligning staffing with business demand.You will forecast demand by channel, convert it into staffing, optimize...

About the roleTeleperformance is seeking a WFM Team Lead to join our operations in Fairview Terraces. This is a Work at home, full-time position that offers an exciting opportunity to lead and optimize workforce management functions within our dynamic call center environment. As WFM Team Lead, you will play a crucial role in ensuring operational efficiency,...

Our Story Starts with People Like You The two founders, best friends, were running businesses that needed great talent fast. So, they started building remote teams across countries like the Philippines, Colombia, and India. Not only did it work, it thrived. They realized that talent isn’t limited by geography. With today’s technology and high-speed...

Overview ibex is building WFM into a growth engine, not just a support function. Our WFM services portfolio is expanding and we are looking for leader to help drive growth and enhance the current capabilities on delivering world class WFM operational excellence. We are looking for a leader who can run it like a business. The WFM Services Principal Leader...

Our Clients is seeking an experienced Real-Time Analyst (RTA) Lead to oversee real-time workforce management activities and manage a team of approximately 7 RTAs. The role ensures optimal staffing, queue performance, schedule adherence, and service level achievement across multiple queues and geographies.The RTA Lead will partner with WFM and Operations to...