Outlet Manager

2 weeks ago


Makati City, National Capital Region, Philippines Jollibee Group of Companies Full time

The Outlet Manager supports the overall team in achieving the store targets through effective management of store operations. The Outlet Manager is also responsible for shift management of the store's day-to-day operations.

Primary Responsibilities
  • Conducts sales program evaluation as a basis for implementing sales building plans and requirements.
  • Employs in-store and out-of-store merchandising programs and plans.
  • Identifies product volume forecast based on sales forecast.
  • Monitors and analyzes sales performance and provides recommendations to improve sales performance.
  • Plans for production workflow and systems covering the anticipated sudden influx of customers, appropriate manning mix, and crew positioning.
  • Understands, integrates, and analyzes all shifts' performance data including historical data and leads in the development and application of improvement initiatives.
  • Recommends initiatives that will motivate, sustain, and improve crew performance.
Education

Bachelor's degree, preferably in Hotel and Restaurant Management or any business-related course.

Strong knowledge and skills in the Food and Beverage field.

Minimum of 5 years of experience in handling store and team.

Passion for providing and delivering exceptional customer service.

Working Conditions

Most day-to-day work is at the store. Occasional pullouts for training programs and other activities.

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