IT Support

IT Desktop Support On-site in Makati City, Metro Manila 1226 Backfill Support Engineer • 2 to 5 years' experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or...

DescriptionJob Description:Provide timely technical assistance for Freshservice-related issues.Maintain system uptime and configuration integrity.Enable efficient use of Freshservice features across IT teams.Support business operations through proactive maintenance and guidance.Scope of ServicesIncident Management & Issue ResolutionTroubleshooting and...

Position Summary: The IT Support Technician serves as first point of contact for customers seeking technical assistance via phone and email. Performs remote troubleshooting through diagnostic techniques and pertinent questions to offer bests solution to customer based on issues and details provided. This resource manages the ticket handling process for...

DescriptionJob description: Provide onsite and remote support for desktops, laptops, printers, and standard peripherals. Troubleshoot and resolve hardware, software, and connectivity issues. Perform system reimaging, virus removal, and patch updates. Assist in the backup and recovery of user data and configurations. Document support activities and update...

Description Should have problem solving, decision making and analytical skills Ability to configure, monitor, and manage ERP systems such as Order Management System is a plus Ability to do user training Ability to conduct quality assurance testing Basic knowledge in MySQL or basic SQL scripting Requirements Computer Science or any IT-related course Minimum...

DescriptionJob Description:Provide timely technical assistance for Freshservice-related issues.Maintain system uptime and configuration integrity.Enable efficient use of Freshservice features across IT teams.Support business operations through proactive maintenance and guidance.Scope of ServicesIncident Management & Issue ResolutionTroubleshooting and...

Company DescriptionWNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core...

Role: Congress Support Coordinator Position Summary The Congress Support Coordinator will support the planning, coordination, payment processing, and documentation activities for regional and national congresses/sponsorships. This role will help ensure congress registrations, booth payments, attendee hotel reservations, badge registrations,...

PurposeProvides first line support to customers, resolving issues or escalating (to 2nd line support) within the agreed service level agreement.Work OverviewFirst response for desktop and cabling issues.Research and identify solutions to software and hardware issues.Diagnose and troubleshoot technical issues, including account setup and network...