Customer Service Operations Tech SME
4 days ago
Philippines
Evolent Health, Inc.
Full-time
₱450,000 - ₱750,000 Contract
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Evolent Health, Inc. is seeking a Specialist, Technical Applications Support for the Customer Service Organization. You will become a SME on CSO applications (NICE inContact, CRM, Portal) and work with IT, Telecom, and Partners to plan, test, and implement technology updates.
The role emphasizes analytical problem solving and strong communication within a fast-paced environment. Ideal candidates hold an Associate degree in IT or related field with 3–5 years in technical applications and 1–3