Administrative Assistant – Software Development

3 weeks ago


Manila, National Capital Region, Philippines Manpower Outsourcing Services, Inc. Full time

Qualifications

Educational Background

  • College Graduate of any associate degree in IT or a related field is preferred.

Fresh graduates are welcome to apply.

Work Experience Required

  • Proven experience as an administrative assistant or in a support role within an IT department is a big plus.

Technical / Functional Skills

  • Familiarity with computer systems, networks, and basic IT troubleshooting.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with IT management software.
  • Strong organizational skills and ability to manage multiple priorities effectively.

Behavioral Preferences / Soft Skills

  • Excellent communication skills, both verbal and written.
  • Attention to detail and a proactive problem-solving attitude.

Responsibilities:

  • Provide administrative support to the Software Development Section, including scheduling meetings, managing calendars, and handling communications.
  • Assist in the onboarding and offboarding processes for software development personnel, coordinating equipment and access needs.
  • Assist in creating and maintaining software development product documentation, user manuals, procedures, and processes.
  • Assist in troubleshooting basic software development issues and coordinating with IT support when necessary.
  • Track requests and ensure timely resolution of reported issues by users, resource dependencies, and project stakeholders.
  • Coordinate training sessions for users on newly developed software products and technologies.
  • Coordinate project update schedules and walkthroughs with project stakeholders.
  • Prepare and send minutes of meetings to all project stakeholders.
  • Prepare reports and presentations related to IT software development operations and projects.
  • Assist in vendor management and office supplier requirements, including obtaining quotes and processing purchase orders.
  • Support the Software Development Team in various projects and initiatives as needed.
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