E-Commerce Sales Representative

4 days ago

Marikina City, National Capital Region, Philippines One Originite Corp. Full time

On-site - Marikina 1-3 Yrs Exp Bachelor Full-time

Job DescriptionDescription

Skills and Responsibilities:

  1. Directly reporting to the Ecommerce Manager.
  2. May report to two (2) other superiors, depending on the situation (Marketing and Ecommerce Head, and/or Executive Vice President).
  3. Primarily manages customer inquiries & concerns via chat, SMS, or call.
  4. Proactively caters to the needs of customers by offering doable solutions/recommendations, which may lead to easier purchase decisions of customers.
  5. Studies and keeps him/herself updated with new or existing products and its features.
  6. Internally processes various orders of customers in different E-Commerce platforms.
  7. Performs all administrative works connected to all Ecommerce platforms (e.g., encoding, inventory updating, encodes daily sales on the POS, etc.).
  8. Maintains existing e-commerce platforms and website by uploading graphic contents (advertisements, product line ups, promos, etc.).
  9. Handles the daily operations of e-commerce platforms:
    1. Consolidation of online orders
    2. Fulfillment of online orders
    3. Track payments of online customers
    4. Coordinates with online partners (Lazada, Shopee, Zalora) for stock replenishment, new product entry/pullout, inventory
  10. Generates monthly sales and expenses reports of all ecommerce platforms.
  11. Assists in planning and implementing promos and campaigns for online stores.
  12. Conducts consumer and market research.
  13. Develops/grows ecommerce business by partnering with new online platforms.
  14. Performs other duties that may be assigned from time to time.
  15. Preferably with background in working for the retail industry.

Requirements:

  1. Candidate must possess at least Bachelor's/College Degree in Business Studies/Business Administration/Business Management or equivalent.
  2. Knowledgeable in e-commerce platforms (Shopify, Lazada, Zalora, Shopee or any other platforms equivalent to the aforementioned).
  3. Must possess advanced English and Tagalog communication skills, both written and spoken.
  4. At least 2-3 years of working experience in the related field is required for this position.
  5. Applicants must be willing to work in Marikina City.
  6. Organized and good at multi-tasking.
  7. Can work under minimal supervision and pressure.
  8. Fluently communicates in English or Filipino.
  9. Proficient in using Microsoft software (Microsoft Word, Microsoft Excel, Microsoft PowerPoint, etc.).
Working Location

Ipil Street, Marikina, National Capital Region, PH

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